Business Details
About
Ice Cream ShopRestaurantDessert Shop
A visit to any Oberweis Ice Cream & Dairy Store brings a little nostalgia and a lot of happiness. We bake our famous waffle cones every day, make our signature whipped cream from scratch and serve our super premium ice cream in traditional fountain glassware. We welcome everyone to relax with a friendly game of chess, checkers or other games while enjoying your favorite ice cream treat. Every location includes farm fresh Oberweis milk for sale in glass bottles in addition to an assortment of premium grocery items. You can even sign up for home delivery and we will deliver Oberweis goodness directly to you. Find our stores in Illinois, Indiana, Michigan and Missouri. Check home delivery availability on our website.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Oberweis Ice Cream and Dairy Store
1735 Algonquin Road, Rolling Meadows, IL
60008, United States
Hours
Reviews
4.3
788 reviews
5 stars
530
4 stars
135
3 stars
46
2 stars
14
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude behavior from management and staff, long wait times, and incorrect orders.
Ice Cream Quality
Many customers praised the ice cream for its delicious flavors and quality, although some reported issues with aftertaste and melted servings.
Cleanliness
The establishment was noted for being clean and well-maintained, contributing positively to the overall experience.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices of ice cream and other items, feeling they did not match the value received.
Staff Friendliness
While some reviews mentioned rude staff, others highlighted friendly and helpful employees, indicating inconsistency in service quality.
- FPfilip poborca4 days ago1.0Don't order a malt here unless you want to wait half an hour for it at 7:30 pm on a Wednesday evening
- AJAlan JonesOct 25, 20251.0The manager here, Imran, is awful. He is overall rude and disrespectful not only to customers but to employees as well. A truly disappointing, shameful, and disgusting manager. My heart goes out to the poor victims (employees) forced to put up with your actions daily, may they someday find peace. I look forward to the day Oberweis is no longer under your tyrannical and ridiculous leadership. Hell, once you're gone maybe I'll even stop by for an ice cream cake to celebrate.
- OOOliver1Oct 17, 20251.0Waited 20 min for a scoop of ice cream in a empty store while the employees were just chatting it up in the back.
- AMAnna MaloneyOct 14, 20252.0Oberweis ice cream is always amazing, but the customer service at the Rolling Meadows location really missed the mark. I received a spoiled milk in my weekly delivery — the date on the cap was still valid — yet the store refused to exchange it without a receipt. For a company known for quality, I expected better flexibility and accountability.
- JSJeff StoutOct 12, 20254.0Got here around 8:30pm, there were a few customers in front of us but everything went quick and smooth. The employee who took our order was patient and explained what certain items were. We ultimately decided to share a apple crisp sundae. The employee gave us option of more ice cream or more apple. Sundae arrived to our table quickly and was very tasty.
Frequently Asked Questions About Oberweis Ice Cream and Dairy Store
What types of pickup and delivery services does Oberweis Ice Cream and Dairy Store offer?
Oberweis offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What are the operating hours of Oberweis Ice Cream and Dairy Store in Rolling Meadows, IL?
The store is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday and Saturday from 11:00 AM to 10:00 PM.
Where is Oberweis Ice Cream and Dairy Store located?
It is located at 1735 Algonquin Road, Rolling Meadows, IL 60008, USA.
What is the dress code for customers visiting Oberweis Ice Cream and Dairy Store?
The dress code is casual.
Can customers dine in at Oberweis Ice Cream and Dairy Store?
Yes, Oberweis offers dine-in along with take-out, curbside pickup, and delivery options.
Does Oberweis Ice Cream and Dairy Store provide premium grocery items and dairy products?
Yes, in addition to ice cream, the store offers farm-fresh Oberweis milk in glass bottles and a selection of premium grocery items.
How can customers place an order for Oberweis Ice Cream and Dairy products online?
Customers can place an order online via the provided ordering link on the Oberweis website.
What makes the Oberweis Ice Cream experience unique?
Oberweis bakes its famous waffle cones daily, makes signature whipped cream from scratch, and serves super premium ice cream in traditional fountain glassware. Customers can also enjoy board games while visiting.
Are there other restaurants near Oberweis Ice Cream and Dairy Store where customers can visit?
Yes, nearby dining options include Chef Ping (Chinese and Asian restaurant), Casa Di Luigi (Italian diner), Grande Jakes (Mexican restaurant), and Spice Grill (Indian restaurant).
What other services and facilities are close to Oberweis for customers who might want to visit multiple places?
Nearby, customers can find Meridian Banquets for event planning, Parkway Dental for dental care, FedEx Office Print & Ship Center, and Sport Clips Haircuts of Rolling Meadows for grooming needs.