Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
636 reviews
5 stars
267
4 stars
116
3 stars
92
2 stars
42
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, disorganized service, and incorrect orders, leading to frustration.
Food Quality
Many reviews mentioned food being served cold, overcooked, or not meeting expectations, with some customers experiencing food poisoning.
Staff Behavior
While some staff were praised for their friendliness, others were criticized for rudeness and unprofessionalism, particularly in handling customer complaints.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting a dirty lobby and play area.
Customer Experience
Overall customer experiences varied widely, with some praising the location while others expressed a strong desire to avoid it in the future.
- SHSheila Huerta6 days ago5.0The staff is very friendly and actually know customers names. Foods is always fresh.
- RCRhonda ClineDec 31, 20255.0Food is always hot and fresh.
- TGTim GraffDec 6, 20253.0I wanted to use my award points for a LARGE coffee. The awards app only allows small coffees. Very irratating. Just charge more points. I can get a venti at Starbucks
- GGGabrielaNov 30, 20251.0I would like to report an issue with my recent visit. Initially, I didn’t receive the ice cream I ordered, and the wrap I specifically requested without cheese was given to me with cheese, even though the receipt showed the correct order. After I reported the issue, the staff did give me the ice cream and replaced the wrap, which I appreciate. However, while I was eating inside, a customer from the drive-thru came in saying that five cars behind her had already been served while she still hadn’t received her food. This made the service feel quite disorganized. I hope these issues can be addressed to improve the overall experience.
- TMThe Hat ManNov 22, 20255.0Whoever manages this McDonald's is a flipping saint. It's one I frequent quite often and there doesn't seem to be a time when someone's not yelling or berating the staff about something wrong about their meal. And almost 100% of the time it's the customer that is bat guano crazy. There was a guy that was ready to jump over the counter because there wasn't enough onions on his hamburger he opened it up and it was tons of onions on it he wanted a full cup of onions and he was berating them and swearing at them so bad. The manager kept their composure and offered a more onions like a true champion. Hey folks when you're out there remember these people are trying as hard as I can to do their job be kind to them. The staff is really really friendly add services quick. Like a good old regular McDonald's. What more do you need
Frequently Asked Questions About McDonald's
What are the drive-through hours for McDonald's at 3140 Kirchoff Rd, Rolling Meadows?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Does this McDonald's offer delivery and curbside pickup services?
Yes, McDonald's offers delivery, same day delivery, curbside pickup, and no-contact delivery services.
What payment options are accepted at McDonald's in Rolling Meadows?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order McDonald's using their official app available on both iOS and Android platforms.
Where is McDonald's located in Rolling Meadows?
McDonald's is located at 3140 Kirchoff Rd, Rolling Meadows, IL 60008, USA.
Does this McDonald's location have WiFi available for customers?
Yes, WiFi service is available at this McDonald's.
What are some nearby restaurants to McDonald's at 3140 Kirchoff Rd?
Nearby restaurants include Wingstop, Phoenix Flame, Little Caesars Pizza, and Michoacana Express RM, offering a variety of options from wings to pizza and ice cream.
Are there any shopping centers close to this McDonald's?
Yes, the Rolling Meadows Shopping Center is nearby, providing customers with options for shopping before or after dining.
Which nearby places offer coffee or tea near McDonald's?
Starbucks and The Great American Bagel are nearby spots where customers can enjoy coffee or tea.
Where can I find banking services near McDonald's at this location?
Chase Bank, BMO Bank, BMO Bank N.A Branches, and TCF Bank are located nearby for your banking needs.