McDonald's

3.6
629 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3140 Kirchoff Rd, Rolling Meadows, IL
60008, United States

Hours

Reviews

3.6
629 reviews
5 stars
263
4 stars
116
3 stars
90
2 stars
42
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food being cold, dry, or improperly prepared, leading to dissatisfaction.

Cleanliness

Several customers noted that the restaurant was messy, with dirty seating areas and play areas.

Customer Experience

There were mixed feelings about the overall customer experience, with some praising individual staff members while others criticized management and service efficiency.

Drive-Thru Issues

Numerous complaints were made about the drive-thru service being slow and inefficient, often requiring customers to wait longer than expected.
  • TM
    The Hat Man
    1 day ago
    5.0
    Whoever manages this McDonald's is a flipping saint. It's one I frequent quite often and there doesn't seem to be a time when someone's not yelling or berating the staff about something wrong about their meal. And almost 100% of the time it's the customer that is bat guano crazy. There was a guy that was ready to jump over the counter because there wasn't enough onions on his hamburger he opened it up and it was tons of onions on it he wanted a full cup of onions and he was berating them and swearing at them so bad. The manager kept their composure and offered a more onions like a true champion. Hey folks when you're out there remember these people are trying as hard as I can to do their job be kind to them. The staff is really really friendly add services quick. Like a good old regular McDonald's. What more do you need
  • LS
    LaShonda Steele
    4 days ago
    5.0
    Great customer service,fast and everything fresh.
  • ML
    Mark Lopez
    Nov 14, 2025
    5.0
    Pleasant staff very efficient
  • VG
    Victoria Gonzalez
    Oct 31, 2025
    2.0
    I order from here often enough, every day hits order is always wrong. My fries tend to be overly salty
  • JM
    James Mullenbach
    Oct 15, 2025
    1.0
    I mistakenly placed an order through the app in the wrong location the manager who was down right rude swearing at me , over me trying to figure out how to get the order cancelled and refunded for no resolution to be made. I was too far from the store to pick it up. The order changed after the first call saying I physically picked it up. I probably just paid for their lunch. Find a new store manager McDonald’s. I was polite from the start

Frequently Asked Questions About McDonald's

What are the drive-through hours for McDonald's at 3140 Kirchoff Rd, Rolling Meadows?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does this McDonald's offer delivery and curbside pickup services?

Yes, McDonald's offers delivery, same day delivery, curbside pickup, and no-contact delivery services.