Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Hours
Reviews
3.4
697 reviews
5 stars
264
4 stars
131
3 stars
97
2 stars
36
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and disrespectful attitudes.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and mistakes in food preparation.
Cleanliness and Environment
While some customers appreciated the cleanliness and pleasant atmosphere, others noted that the location could be cleaner and more inviting.
Food Quality
Feedback on food quality was mixed; some enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Long Wait Times
Several reviews mentioned extended wait times for orders, both in the drive-thru and inside the restaurant.
- EDEric DonaldsonDec 17, 20251.0First of all I do not mind if you make mistakes. I worked at a restaurant before and I made mistakes all the time. But never did I refuse to give a customer a condiment they are missing. My only problem is with the rude cold hearted woman who refused to give me the salt I ordered. Not the other workers. I ordered through the drive thru and they did not put any salt on my fries. The fries are the only reason I come to MacDonalds, the fries are the best. But without salt I cannot even taste the fries personally. So I come back to the drive thru and there was 3 cars in front of me. I knew it was going to take a long time. So I ask the gray haired lady with glasses at the first window for salt. She points to the front. I show her my MacDonalds bag and ask for salt again she points to the front. I ask for salt again. She ignores me. So I get out the car and walk to the first window in front of all the cars and finally they give me salt for my fries. I'm wondering why she would not give me any salt. Without the customer, there is no MacDonalds. She would not hand me any salt. That was rude and crazy.
- FFFerdie FatigaNov 13, 20255.0I had a great experience at this McDonald’s location. The restaurant was very clean, and the staff were courteous and attentive. Service was quick and pleasant. Highly recommended!
- COCathy OrtegaSep 2, 20251.0Places ordered at dinner time precisely 5:03 for app delivery advised expected delivery 5:30. At 5:35 checked tracking stated still in progress. 5:40 pm started a chat was advises store was closed. Then another driver supposedly picked it up to be delivered within 15 mins as of time of this post 6:03 no food and then told refund is 3 business days. Door dash or McDonald's which ever messed up have lost a local customer. No one was helpful and store did not answer the phone. This location is always an extended wait and does not deliver the correct order in person, or otherwise obviously. Do better McDonalds truly awful experience.
- AGAlexey GrandJul 23, 20251.0No Mac Donald’s here any more
- GGGrkMangaNov 23, 20173.0Not terrible but not great. They don't give receipts... Then when your food is ready they call out a number that is typically found on your receipt of that which you don't have. Great way to bond with other customers figuring out who ordered what
Frequently Asked Questions About McDonald's
What are the McDonald's River Grove location's operating hours?
This McDonald's location is open 24 hours a day, 7 days a week for dine-in and drive-through services.
Is McDonald's River Grove location open for delivery service?
No, this McDonald's location does not offer delivery service as it is closed for delivery every day of the week.
What types of payment does McDonald's River Grove accept?
McDonald's in River Grove accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup or no-contact delivery options?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is McDonald's located in River Grove, IL?
McDonald's is located at 8800 Grand Avenue, River Grove, IL 60171, USA.
Can I use the McDonald's app to order ahead for this location?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play Store to order ahead.
What nearby gas stations are close to McDonald's in River Grove?
Nearby gas stations include Grand & River Road Amoco and multiple BP locations, which can be convenient for fueling up before or after your visit to McDonald's.
Are there any nearby attractions I can visit near McDonald's in River Grove?
Yes, you can visit the Des Plaines River or enjoy fun at Six Flags Great America amusement park nearby before or after your meal at McDonald's.
Are there other dining options near McDonald's River Grove location?
Yes, nearby dining options include Gene & Jude's (known for hot dogs), Subway sandwich shop, and Blondie's Diner.
How can nearby amenities like Elsa's Hair and Lee Spa Nails complement my visit to McDonald's?
You can combine your visit to McDonald's with services at nearby salons such as Elsa's Hair and Lee Spa Nails for a convenient trip focusing on food and personal care.