Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Hours
Reviews
3.4
696 reviews
5 stars
263
4 stars
131
3 stars
97
2 stars
36
1 star
169
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders, missing items, and wrong food being served.
Customer Service
Numerous reviews highlight rude and unhelpful staff, with many customers expressing dissatisfaction with the service.
Food Quality
Reports of cold, stale, or poorly prepared food, with some customers noting that the food was not fresh.
Wait Times
Customers consistently mention long wait times both in the drive-thru and for in-store orders.
Cleanliness
Some reviews indicate that the restaurant could be cleaner, with a few mentioning unsanitary conditions.
- FFFerdie FatigaNov 13, 20255.0I had a great experience at this McDonald’s location. The restaurant was very clean, and the staff were courteous and attentive. Service was quick and pleasant. Highly recommended!
- COCathy OrtegaSep 2, 20251.0Places ordered at dinner time precisely 5:03 for app delivery advised expected delivery 5:30. At 5:35 checked tracking stated still in progress. 5:40 pm started a chat was advises store was closed. Then another driver supposedly picked it up to be delivered within 15 mins as of time of this post 6:03 no food and then told refund is 3 business days. Door dash or McDonald's which ever messed up have lost a local customer. No one was helpful and store did not answer the phone. This location is always an extended wait and does not deliver the correct order in person, or otherwise obviously. Do better McDonalds truly awful experience.
- AGAlexey GrandJul 23, 20251.0No Mac Donald’s here any more
- EHEdith HuertaJul 10, 20253.0Staff is friendly just they’re soda sucks😭 I only go really for a crispy soda pop but why does my pop taste watered down 🥹
- LLLori LewsaderJun 28, 20251.0Went threw the drive thru, ordered a cheese burger with ONLY mustard & silvered onions. No mustard & got dehydrated onions instead, on top of that the food was cold. Never again will I come back to this location, cuz I figure I would give it a try at a new location & it was a failure
Frequently Asked Questions About McDonald's
What are the McDonald's River Grove location's operating hours?
This McDonald's location is open 24 hours a day, 7 days a week for dine-in and drive-through services.
Is McDonald's River Grove location open for delivery service?
No, this McDonald's location does not offer delivery service as it is closed for delivery every day of the week.
What types of payment does McDonald's River Grove accept?
McDonald's in River Grove accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup or no-contact delivery options?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is McDonald's located in River Grove, IL?
McDonald's is located at 8800 Grand Avenue, River Grove, IL 60171, USA.
Can I use the McDonald's app to order ahead for this location?
Yes, you can use the McDonald's App available on both Apple App Store and Google Play Store to order ahead.
What nearby gas stations are close to McDonald's in River Grove?
Nearby gas stations include Grand & River Road Amoco and multiple BP locations, which can be convenient for fueling up before or after your visit to McDonald's.
Are there any nearby attractions I can visit near McDonald's in River Grove?
Yes, you can visit the Des Plaines River or enjoy fun at Six Flags Great America amusement park nearby before or after your meal at McDonald's.
Are there other dining options near McDonald's River Grove location?
Yes, nearby dining options include Gene & Jude's (known for hot dogs), Subway sandwich shop, and Blondie's Diner.
How can nearby amenities like Elsa's Hair and Lee Spa Nails complement my visit to McDonald's?
You can combine your visit to McDonald's with services at nearby salons such as Elsa's Hair and Lee Spa Nails for a convenient trip focusing on food and personal care.