McDonald's

3.5
1603 reviews
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Business Details

4855 Sauk Trl, Richton Park, IL
60471, United States
(708) 747-8820
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4855 Sauk Trl, Richton Park, IL
60471, United States

Hours

Reviews

3.5
1,603 reviews
5 stars
552
4 stars
367
3 stars
264
2 stars
142
1 star
278

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude attitudes and lack of proper training among staff.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback on food quality was mixed, with some customers praising fresh and hot meals, while others complained about cold or poorly prepared food.

Speed of Service

Several reviews mentioned slow service, particularly during busy hours, leading to long wait times for orders.
  • NS
    Naynay Sanders
    Dec 28, 2025
    1.0
    Bad customer service….with bad attitude need better teams and better manger
  • MP
    Mr Polo
    Dec 3, 2025
    5.0
    Quick and fast
  • EB
    Edward Butler
    Nov 16, 2025
    1.0
    Don't ever go to the McDonald's in Richton Park! They try to rip you off with made-up fake policies! I ordered inside. I told the cashier that I wanted Hotcakes and Sausage. Then, she asked me, "Anything else?" I told her I wanted a MEDIUM coffee. I've ordered this many, many times in the past. But, when I received my order, the cashier gave me a SMALL coffee!!! I showed her my receipt which clearly showed that I ordered a MEDIUM coffee. But she insisted that she gave me a SMALL coffee because I didn't SPECIFY that I didn't want a Hotcakes and Sausage MEAL, which she explained comes with a SMALL coffee. She said I should've ordered them separately! WHAT?! The problem is that there IS NO such thing as a HOTCAKES AND SAUSAGE MEAL that includes a SMALL coffee! In the past, I've always understood & that the Hotcakes and Sausage were always sold SEPARATELY from my coffee. So, she charged me $1.99 for a MEDIUM coffee but gave me a SMALL coffee instead!!! She tried to RIP me OFF!!! After arguing my point she finally gave me the medium coffee that I ordered & paid for. I told her that I'm NEVER coming back here again!!! She says, "Ok." and just walked away without an apology of any kind!
  • KF
    Kevin Frazier-Varela
    Nov 16, 2025
    3.0
    Just grabbed a sandwich hash browns and coffee for hubby. Quick in and out the door.
  • EM
    Eugene Mcclendon
    Nov 1, 2025
    1.0
    Apparently at 4:13 AM the system updates for the following day and they closed the entire store. Interesting. Not a 24 hour location
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Richton Park, IL?

McDonald's in Richton Park is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's in Richton Park offers a drive-thru service that operates 24/7.