McDonald's

3.3
1690 reviews
Get DirectionsCallWebsite

Business Details

711 W Champaign, Rantoul, IL
61866, United States
(217) 893-4484
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
711 W Champaign, Rantoul, IL
61866, United States

Hours

Reviews

3.3
1,690 reviews
5 stars
522
4 stars
335
3 stars
321
2 stars
186
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

The quality of food was inconsistent, with many complaints about cold, greasy, or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Management Concerns

Customers expressed dissatisfaction with management, citing poor staff training and lack of responsiveness to complaints.
  • SR
    Sophie Ramme
    Dec 19, 2025
    1.0
    Went through the drive thru they forgot my order proceeded to ask me what I had 4 different times while screaming at each other inside the store. One lady told me to pull forward to the other window where another lady came to and asked for my receipt... 25 min later got my food…
  • LK
    Larry Kirby
    Dec 11, 2025
    1.0
    The Rantoul, IL McDonalds has had a broken frappe machine for an entire month. How long can it take McDonalds to fix or replace it?
  • DW
    Daniel Wooster
    Dec 10, 2025
    5.0
    Very good food very welcoming atmosphere very beautiful ladies lol
  • DW
    Denise Walters
    Dec 9, 2025
    1.0
    Got Grinch meal for the fun of it and the cute socks. Well I paid 13 bucks for socks, because the fries were old, I got NO grinch salt or Shaker bag and the big Mac was just a mess they way it was made it looked like a 3 year old did it. Thanks for the crappy food amd ruining the whole experience of the "grinch meal"
  • CA
    Clare Aguilar
    Nov 28, 2025
    1.0
    We pulled through the drive thru with a small trailer because we have a dog in the truck and there was only one car in the drive through ahead of us. When the woman at the window asked someone behind her where we should pull up because we had a trailer (there was the one car in front of us and no one behind us) the other woman rolled her eyes. When I asked for the store number and her name (Wendy) she rolled her eyes again. Our drinks our drinks not even full and cold food anyway.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 711 W Champaign, Rantoul, IL?

Delivery is available every day from 5:00 AM to 10:30 PM.

What time does the drive-thru at this McDonald's location operate?

The drive-thru is open daily starting at 5:00 AM, closing at 11:00 PM on most days, and midnight on Friday and Saturday.