Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
765 reviews
5 stars
295
4 stars
154
3 stars
138
2 stars
80
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others complained about stale or poorly prepared food.
Cleanliness
While some customers praised the cleanliness of the restaurant and restrooms, others noted unsanitary conditions, particularly in the play area.
Customer Service
Customer service experiences varied, with some staff receiving commendations for friendliness, while others were criticized for rudeness and lack of professionalism.
- ZXZaPPy xP1 day ago3.0Its mcdonald's food, that speaks for itself. The service is generally good, the atmosphere is boring, its just what happened when they modernized everything. The play place needs to be cleaned a little more often. My chicken tenders should not be dark brown when I order my food. I know what fresh chicken looks like and for the rare occasion i spend my hard earned money on McDonald's id rather wait an extra couple of minutes to have quality food than for the lazy service im receiving which is to give me food that is old so your store has good drive thu times.
- HCHeather ChristineNov 17, 20254.0When they have a full staff it's great, fast , hot, and fresh . Can't beat the $5 meal deal 😁
- JWJosh WillardNov 8, 20251.0Not great. My wife couldn't even eat her fish, was way past shelf life. Manager couldn't even print me a receipt.
- KAKarl AllenOct 17, 20255.0I was hungry, it hit the spot!
- MHmike “hillbilly” huntOct 6, 20252.0Took 29 minutes for an online order and we were the only ones in line when we got there
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Pittsfield, IL?
McDonald's in Pittsfield, IL is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at 524 W Washington offers drive-thru service from 5:00 AM to 11:00 PM every day.
Can I order McDonald's for delivery and when is delivery available?
Delivery is available daily from 5:00 AM to 11:00 PM. You can order online via their delivery website or the McDonald's App.
What types of payment does McDonald's in Pittsfield accept?
They accept multiple payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is curbside pickup available at this McDonald's location?
Yes, curbside pickup is offered as part of their pickup and delivery services.
Where can I find the full menu for McDonald's Pittsfield?
The full menu is available online at McDonald's official website menu page.
How can I earn rewards at McDonald's in Pittsfield?
By joining MyMcDonald's Rewards program, customers can earn points towards free food.
What are some nearby places I can visit before or after dining at McDonald's Pittsfield?
Nearby attractions include The Hooterville Cafe for more dining options, Sweet Margie's Video Gaming Station for entertainment, and Green Acres Hotel for accommodation.
Are there healthcare facilities near McDonald's at 524 W Washington?
Yes, nearby healthcare options include Blessing Health System, Illini Community Hospital, and several nurse practitioners such as Ginger Torrez, APRN-FNP and Jill Miller, CNP.
Is there public transit or services like ATMs near McDonald's Pittsfield?
Yes, customers can find a CNB Bank & Trust ATM nearby, which can be useful when visiting McDonald's or surrounding areas.