Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,538 reviews
5 stars
430
4 stars
278
3 stars
287
2 stars
155
1 star
388
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or old food, incorrect items, and unsanitary conditions.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean dining areas and restrooms.
Staff Attitude
While some staff were praised for being friendly, many reviews highlighted a lack of professionalism and poor customer service from employees.
Inconsistent Experience
Overall experiences varied widely, with some customers having positive interactions while others faced significant issues.
- KIKing Ramsses Iiii4 days ago1.0I go here all the time,the food is good for fast food. Its not that clean inside. Some of the employees are goofy, I went there this morning before I went to work, and the light skinned black girl at the drive- thru made a smart remark, but I got her with kindness. I told her I like her hair. She blushed. Daszzam she FINE.
- CPCheryl PowellNov 13, 20255.0Have to have that "french fry fix" every so often; know what I mean?! LOL😊
- AAAJNov 10, 20251.0Showed up at 351 and got told they are closed yet they say they are to be open until 4. That's rude. Change your hours hours to reflect that n don't be rude when talking on speaker. This needs sent up the chain to inform McDonald's and if franchise that owner also.
- JDJodie DuffyOct 30, 20253.0The woman running drivethrough alot does a great job. Unfortunately today, I got a deluxe crispy chicken sandwhich amoung other things. Get home so excited to eat and it's a filet of fish patty on my chicken sandwich instead. Was only offered to leave my home again to come get the right sandwich with nothing that could make it right offered. After I get home and spend the gas to get back, it's just not acceptable. Do better and have some respect for other people's time and gas.
- KCKayden CrossOct 20, 20251.0Came on my lunch break. At 12 - ordered my things of kiosk and then waited in line for ever til I spoke up for someone to come and acknowledge the front counter. Seemed they all were focused on the drive thru line and don’t have a manager or cashier for front from what I’m assuming. I know they were busy - but one for one you got people coming for lunch on their break, 2 they are trusting you to feed them with quality and good food. I’m beyond upset with university Mc Donald’s. Not only was I in a hurry on lunch but I also offered to get a co worker there food for them. To get back to work and see the fries weren’t even cooked all the way through. Then on top of that I try and scam my monopoly go and it keeps saying “server error” like really mc ds get it together 😩😩
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3600 North University Street, Peoria?
McDonald's is open daily from 5:00 AM to 4:00 AM the next day.
What are the delivery hours for this McDonald's location?
Delivery service is available every day from 5:00 AM to 3:00 AM.
When is the drive-through open at this McDonald's?
The drive-through is available daily from 5:00 AM to 4:00 AM.
Does this McDonald's location offer delivery and pickup options?
Yes, customers can use curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or through an app?
Yes, you can order through the McDonald's App available on iOS and Android, or use their online ordering links.
Does this McDonald's location have a drive-through service?
Yes, this location offers drive-through service.
What nearby places can help with printing and shipping if I visit McDonald's?
The FedEx Office Print & Ship Center nearby offers printing, shipping, and food delivery services.
Where can I find a pharmacy or convenience store near McDonald's in Peoria?
Walgreens is close by, providing pharmacy services, convenience items, and beauty supplies.
Are there childcare or preschool services near the McDonald's at 3600 North University Street?
Yes, Florence KinderCare and KinderCare preschools are nearby for child care and education needs.