Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
529 reviews
5 stars
234
4 stars
150
3 stars
78
2 stars
26
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during peak hours, with wait times often exceeding 15 minutes.
Food Quality
While many customers enjoyed the food, there were consistent complaints about cold items and incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms.
Staff Attitude
Many customers praised the friendliness and helpfulness of the staff, although some noted instances of rudeness.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect orders.
- DDDawson DukeOct 31, 20251.0Visited on 20/31/2025. Terrible experience. This is the third chance I have given this location and they don’t fail to disappoint every single time. This time they were out of honey bbq, any drink that wasn’t diet or zero sugar (including tea), and baked potatoes. The register was backed up and the worker on counter had no sense of urgency. We waited in line while flies buzzed around us and flew in out of the cookie box on the counter (landing on the cookies too).When we finally got our order in, they served the people behind us first (same size group as us with a very similar order) and put out multiple drive thru orders in the ~15 minutes it took for our food to come up. When we got it and tried to find a place to sit, we had a hard time finding a clean table but eventually did. That’s when I noticed they’d put lettuce on my chili cheese fries. Don’t bother going here. Drive the extra 20 minutes to Marshall if you want Wendy’s.
- JCJennifer CannonOct 9, 20254.0Went through drive thru and the lady was very nice and smiled. The food was fresh as well.
- AAAlexisOct 8, 20255.0Katey was absolutely perfect. She made us feel welcomed and was swift to correct errors in our orders, it was obvious they were training a couple new people. I have to give it to Katey she was the highlight of the entire Wendy's experience! (I live 2.5 hours away and drive over 2k miles a week for work I go to two to three different establishments a day for breakfast, lunch and dinner, coffee etc and spending time to review others is not something I have time for but Katey earned the effort)
- DRDonna RubenackerOct 4, 20255.0Good
- AMAsk MeSep 20, 20251.0This place is going to close not because of wendys or the food, but because of incompetent employees and a manager that does not care, this place is always chaos , disorganized, messy kitchen and rude annoyed energy given by employees when it gets busy , they are slow service 15-20 for an order is beyond unacceptable and the store needs to be under new management ASAP!
Frequently Asked Questions About Wendy's
Is Paris Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Paris, IL?
The drive-through at this Wendy's is open Monday to Thursday and Sunday from 6:30 AM to 10:00 PM, and on Friday and Saturday from 6:30 AM to 11:00 PM.
Does the Wendy's in Paris, IL serve breakfast?
Yes, this location serves breakfast. You can order breakfast combos, sandwiches, coffee and sides via the app or website.
How can I place an order online or via an app for Wendy's in Paris?
You can order online at https://order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's in Paris, IL?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's in Paris, IL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
How can I contact Wendy's in Paris, IL for questions or feedback?
You can call the location directly at (217) 463-2254 or reach their Customer Care team via the live chat on their Contact page at https://www.wendys.com/contact-us.
Are there delivery options available at this Wendy's in Paris, IL?
Yes, delivery is available where offered. You can check delivery availability by using the app or visiting https://order.wendys.com and entering your address.
What other services are located near Wendy's in Paris, IL?
Nearby you will find automotive dealers like Diepholz Auto Group, medical services such as Paris Clinic and Family Medical Center, as well as retail stores like Dollar General.
Can customers visiting Wendy's in Paris stop by local attractions or services nearby?
Yes, customers can visit nearby places such as Cornerstone Baptist Church for community events or the Edgar County Emergency Services for public assistance.
Are there convenient services like gas stations or accommodations near Wendy's in Paris?
Yes, Speedway gas station is nearby for fueling needs, and Maple Ridge Properties LHDC offers lodging options close to the Wendy's location.