McDonald's

3.5
844 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 S Poplar, Pana, IL
62557, United States

Hours

Reviews

3.6
821 reviews
5 stars
294
4 stars
193
3 stars
154
2 stars
61
1 star
119

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers praised the cleanliness of the restaurant and bathrooms, while others reported unsanitary conditions.

Customer Service

Feedback on customer service was mixed; some employees were described as friendly and helpful, while others were noted for being rude and unprofessional.

Order Accuracy

Many reviews highlighted issues with incorrect orders and food preparation, leading to customer frustration.

Food Quality

The quality of food received mixed reviews, with some customers enjoying hot and fresh meals, while others complained about cold or poorly prepared items.

Pricing

Several customers felt that the prices were too high for the quality of food and service provided.
  • MT
    Main Streets & Backroads by Todd Touchberry
    Nov 3, 2025
    5.0
    One of the cleanest McDonald's I've ever visited. To top it off, a friendly staff.
  • JM
    Josh Mcglennon
    Nov 2, 2025
    5.0
    Was good and clean
  • TS
    The Sun
    Oct 24, 2025
    1.0
    The workers here are rude and the lobby is gross. And if anyone saw the kitchen it would made a cockroach look appealing.
  • LD
    Larry Doolin
    Sep 17, 2025
    1.0
    Too high
  • JR
    Justin Roberts
    Aug 12, 2025
    5.0
    first time here. and very nice restaurant, clean, and friendly

Frequently Asked Questions About McDonald's

What are the general operating hours of this McDonald's location in Pana, IL?

This McDonald's location is open 24 hours from Monday to Thursday and on Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.

During what hours is the drive-thru service available at this McDonald's?

The drive-thru is open 24 hours from Monday to Thursday and on Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.