About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
818 reviews
5 stars
292
4 stars
192
3 stars
154
2 stars
61
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some employees are friendly and helpful, while others are reported as rude and unprofessional.
Food Quality
Food quality is inconsistent, with reports of cold, poorly prepared, or incorrect orders, though some customers enjoyed their meals.
Cleanliness
The cleanliness of the restaurant and bathrooms is frequently criticized, with some customers noting unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Pricing
Customers feel that prices are high for the quality of food and service received.
- MTMain Streets & Backroads by Todd TouchberryNov 3, 20255.0One of the cleanest McDonald's I've ever visited. To top it off, a friendly staff.
- JMJosh McglennonNov 2, 20255.0Was good and clean
- TSThe SunOct 24, 20251.0The workers here are rude and the lobby is gross. And if anyone saw the kitchen it would made a cockroach look appealing.
- LDLarry DoolinSep 17, 20251.0Too high
- JRJustin RobertsAug 12, 20255.0first time here. and very nice restaurant, clean, and friendly
Frequently Asked Questions About McDonald's
What are the general operating hours of this McDonald's location in Pana, IL?
This McDonald's location is open 24 hours from Monday to Thursday and on Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru is open 24 hours from Monday to Thursday and on Sunday, and from 4:00 AM to 1:00 AM on Friday and Saturday.
What are the hours for delivery service at this McDonald's?
Delivery is available daily from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What delivery and pickup options does this McDonald's offer?
This McDonald's offers curbside pickup and delivery services.
How can I place an order online for pickup or delivery from this McDonald's?
You can place your order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android.
Which payment methods are accepted at this McDonald's in Pana?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service available.
Are there any other fast food restaurants near this McDonald's?
Yes, there is another McDonald's and a Pizza Hut Express nearby, which you can visit before or after your meal here.
If I'm renting a vehicle from Hertz nearby, can I easily visit this McDonald's?
Yes, Hertz car rental agency is nearby, making it convenient to visit this McDonald's during your rental period.
Where can I get fuel or convenience items close to this McDonald's?
There are BP and Shell gas stations nearby where you can refuel or pick up convenience items before or after your visit to McDonald's.