Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
979 reviews
5 stars
383
4 stars
201
3 stars
132
2 stars
65
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and order inaccuracies.
Order Accuracy
Many customers express frustration over frequent order mistakes, including missing items and incorrect orders.
Cleanliness
The restaurant's cleanliness is a recurring issue, with several reviews mentioning dirty tables and bathrooms.
Community Engagement
Positive feedback highlights the business's involvement in community events and friendly interactions with staff.
Atmosphere
Recent renovations have received mixed reviews, with some customers appreciating the new vibe while others find it uninviting.
- SMshawn mason2 days ago1.0Everytime we order online we have to wait a minimum of 10 mins for our food which is ridiculous for 2 sandwiches and 4 burritos. Point of fast food is its fast. Not sit and wait for 20 mins everytime you go. Try hiring better workers. Everyone save yourself time and a headache and go to another location. I've already sat for 15 mins waiting as I leave this review.
- CHChristi Hale2 days ago5.0The employees are fabulous. The owner is horrible. These people are working their butts off and the owner has not fixed the Diet Coke pipes for 4 days now. This is shameful!!! I go there daily and buy 2 to 4 diet cokes everyday! Thank you employees. Owner…. Fix it and have respect for your employees and business!!!!
- NCNed (ChicagoTechNed)Nov 12, 20251.0Zio affiliated. Take notes guys this is how you expose certain individuals working with certain networks under certain businesses. Also you forgot my nuggets on top of making me wait 25min for a mcchicken meal.
- OIOleg IvanovNov 11, 20251.0Не клеят наклейки монополии, видимо сотрудники воруют себе
- MHMayra HernandezNov 5, 20251.0Horrible experience. Old lady was screaming at me for not moving my car, but couldn’t move forward or backward they were cars both ways. Food was cold and missing items. Never going back here.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 275 W Northwest Hwy in Palatine, IL?
McDonald's is generally open from 5:00 AM to midnight Monday through Wednesday, extends to 4:00 AM on Thursday, operates 24 hours on Friday and Saturday, and opens from 4:00 AM to midnight on Sunday.
Does the McDonald's at Palatine offer drive-through service?
Yes, this McDonald's location has a drive-through service with operating hours generally matching the restaurant's opening times.
Can I order McDonald's delivery or pickup from this Palatine location?
Yes, McDonald's provides delivery including same-day and no-contact delivery options, as well as pickup services at this location.
Which payment methods are accepted at the McDonald's in Palatine?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the Palatine McDonald's offer mobile ordering and Wi-Fi?
Yes, this McDonald's offers mobile ordering, mobile offers, McDelivery, gift cards, and free Wi-Fi for customers.
Where can I find the full menu for McDonald's at 275 W Northwest Hwy?
You can view the full menu for this McDonald's location at https://www.mcdonalds.com/us/en-us/full-menu.html
How can I download the McDonald's mobile app for ordering?
The McDonald's App is available on the Apple App Store and Google Play Store for easy mobile ordering and rewards.
Are there any sandwich shops near the McDonald's at 275 W Northwest Hwy in Palatine?
Yes, Subway is a nearby sandwich shop where customers can explore additional fast-food sandwich options after visiting McDonald's.
Which coffee shops are nearby that I could visit along with McDonald's?
Dunkin' is a nearby coffee shop and smoothie juice bar, providing customers with an alternative or complement to McDonald's coffee and breakfast offerings.
Are there any automotive services close to the McDonald's in Palatine?
Yes, Maaco and Maaco Auto Body Shop & Painting, as well as Pep Boys, are nearby automotive repair and detailing shops that might be helpful if you're getting vehicle services before or after your meal.