Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
987 reviews
5 stars
384
4 stars
202
3 stars
133
2 stars
66
1 star
202
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale and cold items, as well as incorrect orders.
Service Issues
Many reviews highlighted poor service, including long wait times, rude staff, and frequent order inaccuracies.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for unprofessional behavior.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unpleasant odors reported.
Inconsistent Experience
The overall experience varied significantly, with some customers having positive visits while others reported consistently negative experiences.
- JKjoseph ku2 days ago1.0literally refused to give us service and the guy that was working there was so ignorant
- SRSaL RuizJan 3, 20262.0I'll be posting update after my breakfast, also waiting for them to open which is 6am to 10pm dine in hours since nobody's posted that nor is it available anywhere on Google maps.
- CSChristophe SelvaisDec 26, 20255.0I had an awesome experience at McDonald’s. The food was so good, and I would absolutely eat here again without hesitation. This location is seriously underrated. Honestly, it might be the best McDonald’s I’ve ever had. Everything tasted fresh, hot, and exactly how it should be. I also asked for extra sauce, and they totally hooked me up with an extra sauce packet, which was clutch and much appreciated. Little things like that make a big difference. Great food, great service, and a solid experience all around. Highly recommend this spot.
- MMMelissa MartinezDec 15, 20251.0We choose this McDonald’s bc of the playground. It’s barely 10 degrees Fahrenheit outside and they DO NOT HAVE HEATER. My 4 year old loves this playground she didn’t even fight when I told her it was too cold to play. Our food got cold within a minute. And let’s not start with the food, fries were refried, they tasted old and burnt. We told the workers they gave us “new” ones but tasted the same.
- MNMercedes NelsonDec 13, 20251.0Food is always nasty never fresh.. they gave me a hard ass sandwich nd fries wasn’t even cooked .. look like they just threw them in the bag.. I never had a good experience here. It’s always nasty never fresh!
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 275 W Northwest Hwy in Palatine, IL?
McDonald's is generally open from 5:00 AM to midnight Monday through Wednesday, extends to 4:00 AM on Thursday, operates 24 hours on Friday and Saturday, and opens from 4:00 AM to midnight on Sunday.
Does the McDonald's at Palatine offer drive-through service?
Yes, this McDonald's location has a drive-through service with operating hours generally matching the restaurant's opening times.
Can I order McDonald's delivery or pickup from this Palatine location?
Yes, McDonald's provides delivery including same-day and no-contact delivery options, as well as pickup services at this location.
Which payment methods are accepted at the McDonald's in Palatine?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the Palatine McDonald's offer mobile ordering and Wi-Fi?
Yes, this McDonald's offers mobile ordering, mobile offers, McDelivery, gift cards, and free Wi-Fi for customers.
Where can I find the full menu for McDonald's at 275 W Northwest Hwy?
You can view the full menu for this McDonald's location at https://www.mcdonalds.com/us/en-us/full-menu.html
How can I download the McDonald's mobile app for ordering?
The McDonald's App is available on the Apple App Store and Google Play Store for easy mobile ordering and rewards.
Are there any sandwich shops near the McDonald's at 275 W Northwest Hwy in Palatine?
Yes, Subway is a nearby sandwich shop where customers can explore additional fast-food sandwich options after visiting McDonald's.
Which coffee shops are nearby that I could visit along with McDonald's?
Dunkin' is a nearby coffee shop and smoothie juice bar, providing customers with an alternative or complement to McDonald's coffee and breakfast offerings.
Are there any automotive services close to the McDonald's in Palatine?
Yes, Maaco and Maaco Auto Body Shop & Painting, as well as Pep Boys, are nearby automotive repair and detailing shops that might be helpful if you're getting vehicle services before or after your meal.