Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
740 reviews
5 stars
327
4 stars
151
3 stars
118
2 stars
43
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and poor handling of orders.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold items and incorrect orders, although some noted fresh and hot food on occasion.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers appreciating the clean environment while others reported dirty tables and restrooms.
Speed of Service
There are numerous complaints about slow service, particularly in the drive-thru, although some customers experienced quick and efficient service.
Atmosphere
The dining area was described as unwelcoming and cramped by some, while others enjoyed the friendly atmosphere and noted the restaurant's appeal for families.
- RLRich LoNov 8, 20254.0Great for kids because of playground
- JRJ RaSep 15, 20252.0Fast food work is t for everyone
- CCClaudia CorsentinoSep 2, 20255.0This is my favorite McDonald's
- KCKimberly CusickAug 24, 20255.0The one in Belvidere seems to always get it right.
- DDDaveAug 21, 20252.0Everyone that worked there "spoke Spanish ".They had "issues "with the homeless so they had to time limit and not allow public bathrooms!They didn't get what I said with my simple order.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Palatine, IL?
McDonald's in Palatine is open daily from 5:00 AM to midnight.
When is the McDonald's drive-thru open?
The drive-thru is available every day from 5:00 AM to midnight.
What delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food online from this McDonald's?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, they offer MyMcDonald's Rewards where you earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What are some popular places near this McDonald's where I can grab coffee or snacks?
Nearby, you can visit Dunkin' for coffee and donuts or Burger King for another fast food option.
Is there public transportation near McDonald's in Palatine to help me get there?
Yes, the Palatine Metra Station and the Metra Union Pacific Northwest Line are close by and provide convenient train services.
What nearby places could I visit after dining at McDonald's?
You might enjoy visiting Arlington Park, a race track and park nearby, or relax at Jimmy D's District, a local sports bar and restaurant.
Does this McDonald's offer free WiFi and mobile ordering services?
Yes, this location provides free WiFi and supports mobile ordering through their app and website.