Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
747 reviews
5 stars
329
4 stars
152
3 stars
121
2 stars
43
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and dismissive attitudes.
Food Quality
Customers frequently mentioned inconsistent food quality, including cold items and poorly assembled sandwiches.
Cleanliness
While some noted cleanliness, others reported dirty tables and unsanitary conditions, particularly in the restroom.
Speed of Service
Several reviews indicated slow service, especially in the drive-thru, with long wait times and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good experiences, particularly at specific locations.
- SMsergiy multin2 days ago1.0I took dine in today .they not bring to the table nothing. I go and took , ask them give me mayo.she start loud voice <what else > i told I need napkins to .they not bring to the table Dane in # 101 , make me to go - no napkins, not good behavior.
- NENumismatica E.L5 days ago5.0Very good food 🥑🥝
- HYHASHEM YAFAIDec 6, 20253.0لباس فيه
- MSMike SpenceDec 4, 20253.0The cashier has warts all over his fingers... gross
- RLRich LoNov 8, 20254.0Great for kids because of playground
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Palatine, IL?
McDonald's in Palatine is open daily from 5:00 AM to midnight.
When is the McDonald's drive-thru open?
The drive-thru is available every day from 5:00 AM to midnight.
What delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food online from this McDonald's?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any rewards or loyalty programs?
Yes, they offer MyMcDonald's Rewards where you earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What are some popular places near this McDonald's where I can grab coffee or snacks?
Nearby, you can visit Dunkin' for coffee and donuts or Burger King for another fast food option.
Is there public transportation near McDonald's in Palatine to help me get there?
Yes, the Palatine Metra Station and the Metra Union Pacific Northwest Line are close by and provide convenient train services.
What nearby places could I visit after dining at McDonald's?
You might enjoy visiting Arlington Park, a race track and park nearby, or relax at Jimmy D's District, a local sports bar and restaurant.
Does this McDonald's offer free WiFi and mobile ordering services?
Yes, this location provides free WiFi and supports mobile ordering through their app and website.