Wendy's

3.2
727 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7360 West 159th Street, Orland Park, IL
60462, United States

Hours

Reviews

3.2
727 reviews
5 stars
256
4 stars
124
3 stars
91
2 stars
55
1 star
201

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly cooked food, including raw chicken and cold fries.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, including dirty restrooms and food handling concerns.

Management Problems

Several reviews mentioned ineffective management and lack of proper training for staff, leading to poor service and food quality.

Inconsistent Experience

Customer experiences varied widely, with some praising fast service and fresh food, while others reported significant delays and mistakes.
  • BD
    Bran Dani
    Nov 15, 2025
    5.0
    Great service in drive thru
  • JV
    Joe V
    Nov 10, 2025
    5.0
    Went thru the drive thru asked for two crispy chickens made fresh the were worth the wait and I go out of my way to hit this location when looking for Wendy's . Above and beyond staff gold experience overall id recommend
  • DJ
    Diamond Jones
    Nov 4, 2025
    1.0
    This is the worst Wendy’s ever.
  • OC
    O C
    Oct 25, 2025
    1.0
    This location is So trash. Foods always cold and wrong. I just had to go around multiple times to still in the end walk away with a wrong order. And the only thing they got right was still wrong. Spicy nuggets mixed with non spicy because they’re too lazy to fry fresh spicy nuggets for my order. Absolutely trash n Won’t get my money again. Wendy’s you can save the fake reply about helping me out it’s clear you don’t care about your customers.
  • EM
    Evita Meluzzi
    Oct 19, 2025
    1.0
    This place is awful! I ordered just two biggie bags and I waited over 30 minutes! One time they made me even drive up then pull back to the window so their times can look good so unprofessional they need to fire everyone in there and hire new workers because at this point what they serve is awful food is cold is cold by the time I get home and the customer service huh they have none smh Worst Wendy’s In this area, do not go there!!!!

Frequently Asked Questions About Wendy's

Is 159th Street And Harlem Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.