Pizza Quality
Customers have mixed feelings about the pizza quality, with some praising the sweet sauce and others criticizing the crust and overall taste.
Service Issues
Several reviews mention poor customer service, including long wait times, incorrect orders, and unhelpful staff.
Location Discrepancies
Many customers express disappointment that this location does not match the quality of other Palermo's locations, particularly the original on 63rd street.
Positive Experiences
Despite the criticisms, there are numerous positive comments about the pizza being delicious and the staff being friendly.