McDonald's

3.6
1032 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9110 W 159th St, Orland Park, IL
60462, United States

Hours

Reviews

3.6
1,032 reviews
5 stars
404
4 stars
218
3 stars
152
2 stars
77
1 star
181

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned poor food quality, including cold, overcooked, or improperly prepared items.

Service Speed

Customers experienced inconsistent service speed, with some praising fast service while others complained about long wait times.

Customer Service

Feedback highlighted a lack of professionalism and poor customer service from staff, including rudeness and unhelpfulness.

Cleanliness

While some noted cleanliness, others reported dirty dining areas and unsanitary conditions.
  • SS
    Sharon
    Jan 5, 2026
    1.0
    Just purchased 4 filet of fish sandwiches. They were all dried out. What a disappointment 😞
  • IV
    Ivan Valek
    Dec 27, 2025
    1.0
    Ordered from here last night. Ended up receiving food poisoning. If you see this review please do yourself a favor for any piece of mind and pick a different place. I really mean that. This place is trash and nobody should have to go through what I’m going through rn
  • CS
    Caitlin Sullivan
    Dec 3, 2025
    1.0
    This has been my McDonalds for years. However, I am concerned. This so the 2nd time in a short time I got the wrong item. I always order a double cheeseburger and medium fries...sometimes I have a chocolate shake. Tonight I ordered that from the app...fries and shake were correct...the burger...was not..I got someone else's order. It would be in the best interest oftheis family owned franchise to have the staff double check the order especially if the burger was clearly customized.
  • DD
    Daniel
    Nov 29, 2025
    1.0
    My order is wrong every time I go here. They love picking up the phone just to hang up. I spoke with a manager and she was argumentative the entire call, and tried to act like it was my fault I didn’t get my food. Absolutely the worst McDonald’s I’ve ever been to.
  • SB
    Steve Bensema
    Nov 20, 2025
    1.0
    One of the worst McDonald's to pick up doordash orders from your ignored as soon as you walk in and they dont care

Frequently Asked Questions About McDonald's

What are the regular opening hours for the McDonald's at 9110 W 159th St, Orland Park?

The McDonald's at 9110 W 159th St, Orland Park is open Monday through Thursday from 5:30 AM to 11:00 PM, Friday from 5:30 AM to 1:00 AM, Saturday from 6:00 AM to 1:00 AM, and Sunday from 6:00 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open Monday to Thursday from 5:30 AM to midnight, Friday from 5:30 AM to 1:00 AM, Saturday from 6:00 AM to 1:00 AM, and Sunday from 6:00 AM to midnight.