McDonald's

3.7
1057 reviews
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Business Details

14445 S Lagrange Rd, Orland Park, IL
60462, United States
(708) 349-8434
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
14445 S Lagrange Rd, Orland Park, IL
60462, United States

Hours

Reviews

3.7
1,057 reviews
5 stars
464
4 stars
220
3 stars
155
2 stars
72
1 star
146

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers reported unsanitary conditions, including dirty cups and ungloved food preparation.

Service Quality

Mixed reviews on service; some praised friendly staff while others noted rudeness and unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers expressing frustration over repeated mistakes.

Food Quality

Inconsistent food quality reported, with some items served cold or stale, while others praised freshness and taste.

Speed of Service

Customers experienced long wait times, particularly in drive-thru, with some noting it as the slowest fast food experience.
  • AR
    Adam Riyad
    Nov 13, 2025
    5.0
    Honestly, Dave’s Hot Chicken was way better than I expected. The chicken was actually juicy, not dry like a lot of places, and the seasoning had real flavor, not just heat. I got the tenders with fries and everything tasted fresh. The staff were chill and my food came out fast. If you like spicy food, this place is definitely worth it.
  • OR
    Oswaldo Rodr
    Nov 9, 2025
    1.0
    BE careful , I had a terrible diarrhea episode and only ate 1 cheesebuguer and a diet coke
  • LA
    Linda Anderson
    Oct 16, 2025
    1.0
    Would give it zero stars if I could. The drive thru was busy so I walked into MCD. For 20 minutes while I’m waiting to have someone take my order, I’m watching them make and assemble the food and not one of them were wearing gloves. Then a guy is picking at his nose. I asked for the manager who was wearing a nose ring and inquired why no one was wearing gloves. Her reply was “hey guys who are making the food put your gloves on” and then she says no one else wears gloves. I asked if the Dept of Health is aware of how everyone is not wearing gloves??!! I gladly walked out. This place is unprofessional and disgusting.
  • LT
    Lily Thompson
    Oct 8, 2025
    1.0
    they gave me my shake with chocolate sauce and whip cream all over the cup.
  • CJ
    Chef Jarvine
    Aug 30, 2025
    1.0
    The food is always cold. The buns be stale or chewy. The service from the staff members is 40/60 they have some friendly staff (40%) and a lot of unfriendly staff (60%) They get mad when you ask for fresh food, to correct ordered items, or for the correct drink. This McDonalds is always loaded with disrespectful kids. The security have no control over the large crowds and have to call the police sometimes. The only hot menu item is the french fries
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 14445 S Lagrange Rd, Orland Park?

McDonald's is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, Friday and Saturday from 5:30 AM to midnight.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service with hours matching the general opening hours.