McDonald's

3.7
604 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11111 W 179th Street, Orland Park, IL
60467, United States

Hours

Reviews

3.7
604 reviews
5 stars
259
4 stars
130
3 stars
89
2 stars
26
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising the friendly and efficient staff, while others report rude behavior and mistakes with orders.

Food Quality

Food quality is inconsistent; some customers enjoy fresh and hot meals, while others complain about cold, poorly made, or incorrect orders.

Cleanliness

The restaurant is generally reported as clean, but some customers have noted issues with unsanitary conditions and poorly maintained food items.

Speed of Service

While many reviews highlight fast service, there are several complaints about long wait times and slow drive-thru experiences.
  • RM
    Raquel Mast
    4 days ago
    1.0
    Every single time I come to this McDonald’s I am treated horribly. In the morning service is great, there is a longtime female employee who is ALWAYS kind. Every single other employee at this establishment I have had bad experiences with. I don’t understand what the expectation is for the staff, if there is any at all. Management needs to seriously take a look at how their employees treat customers. This is not once, not twice but many times over months. I am extremely dissatisfied with the service at this location.
  • RS
    Rebecca Sherry
    Jan 4, 2026
    4.0
    This McDonald’s is always reliable and fast. The food is hot, fresh, and made correctly most of the time, which I really appreciate. The staff is friendly and works efficiently even during busy hours. The restaurant is usually clean and orders come out quickly. It’s a convenient stop when you want something quick and consistent.
  • MC
    michael castillo
    Nov 28, 2025
    1.0
    I feel completely sick to my stomach after pulling out hair from my fries after eating so many of them 🤮. This is so nasty
  • PM
    Patrick McCleary
    Nov 25, 2025
    5.0
    A well oiled machine Pull up order, pay, food, thank you for keeping it moving.
  • DD
    Dalen
    Nov 7, 2025
    5.0
    Incredibly fast service for the drive thru during a breakfast rush. The ladies were professional and kind as well

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Orland Park?

McDonald's in Orland Park is open daily from 5:30 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.

Does McDonald's offer drive-thru service and what are the hours?

Yes, McDonald's offers drive-thru service. The hours are 5:30 AM to 11:00 PM Monday to Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.