Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 1751 Frank Scott Parkway E. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in O'fallon, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Customers frequently reported rude or unprofessional behavior from staff, leading to negative experiences.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, causing frustration among customers.
Food Quality
There were numerous complaints about food being served cold, old, or poorly prepared, impacting overall satisfaction.
Wait Times
Customers experienced long wait times in both drive-thru and in-store, often leading to dissatisfaction.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
LT
Liane Toler
Nov 16, 2025
1.0
People touching their hair and then the food without changing cloves. They need hair nets or hats.
This person was touching and fixing her hair five times as she was preparing my food . Nasty!!
Sirius health code violation!!!
SS
Shephatia Smith
Oct 31, 2025
1.0
Where is the rest of my food bruh? Yall sorry asl
KK
KixzerWTF
Oct 27, 2025
5.0
He took my order quickly, made sure everything was right, and the food came out fresh and hot. You can tell Jaquan really cares about doing his job well — he’s polite, professional, and keeps things running smoothly even when it’s busy.
It’s rare to get customer service this good at a fast-food spot these days. Because of Jaquan, this location definitely stands out. I’ll definitely be coming back — keep up the great work, Jaquan! 👏🍔👑
SS
Sandra
Oct 26, 2025
1.0
Really horrible experience just now, at the drive thru. I order two duo and a trio and your cashier told me she doesn't speak Spanish when I was clearly speaking to her in English. we later proceed to go to the window after she look at us in the car started to dying laughing and getting her coworkers to come and look like we are from the zoo or some I told the cashier I don't understand why she doesn't know what I was ordering when I was speaking to her in English she had a smirk on her face later process to look at my daughter and call her call workers telling her she better comes now before she those something she needs to be really careful dealing with customer specially if she is going to be making threats and been racist.... So people stay away from this place. horrible cashier, Horrible attitude, not sure why they hire ppl like that to work with customers I will be calling corporate next. She needs customer service etiquette asap
KH
Kimberly Hampel
Oct 8, 2025
1.0
Waited 20 minutes from the time they took our payment to the time we received our food in the drive through. There was a car in front of us so we had to wait about 5 mins from taking our order to get to the first window where they took our payment.
When we asked how much longer (as we were now late for our daughter’s soccer game), we were met with an extremely rude employee who told the worker at the window to “park him”. We requested a refund because we were late. Another employee came over and said she had just gotten there and would get it sorted out. Once our food was ready the employee who said to “park him” refused to give us our food and made the employee who was actually helpful in getting our food prepared give us our food. We didn’t have a complicated order (a kids meal and two chicken sandwich meals). It should not take 30 mins for a fast food drive through for two cars. Not to mention when we questioned how much longer to be met with such a rude attitude. I appreciate the help the one employee provided, but she should have stepped in after 10 minutes of leaving someone at the window, not 20. I feel sorry for the people in line behind us!! We will definitely be skipping this Burger King from now on.
The Burger King is located at 1751 Frank Scott Parkway E, O'Fallon, IL 62269.
What are the opening hours for the Burger King drive-through in O'Fallon, IL?
The drive-through is open Monday through Saturday from 6:00 AM to 12:00 AM, and on Sunday from 7:00 AM to 12:00 AM.
Does this Burger King offer delivery and takeout services?
Yes, this Burger King offers both delivery and takeout services.
What payment options are accepted at the Burger King on Frank Scott Parkway E?
This Burger King accepts cash payments.
Can I order food from the Burger King restaurant using a mobile app?
Yes, you can order using the Burger King app available on both Apple App Store and Google Play Store.
Does the Burger King in O'Fallon serve breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner prepared your way.
Is the Burger King in O'Fallon open on major holidays?
They are closed on Thanksgiving (11/27/2025) and Christmas Day (12/25/2025). On Christmas Eve (12/24/2025), they are open from 6:00 AM to 6:00 PM, and on New Year's Day (1/1/2026), from 10:30 AM to 12:00 AM.
What nearby medical facilities can customers visit around Burger King at 1751 Frank Scott Parkway E?
Nearby medical options include Daniel R. Morra MD Right from the Start Pediatrics, DaVita O'Fallon Dialysis, Ganim Orthodontics, and SSM Health Physical Therapy, making it convenient for healthcare visits before or after your meal.
Are there any financial services near Burger King on Frank Scott Parkway E?
Yes, several financial service providers such as Baird Private Wealth Management, Steve & Denanne Heil - Morgan Stanley, The Gateway Group at Morgan Stanley, Edward Jones, and Morgan Stanley Financial Advisors are nearby, which customers might find useful to visit during their trip.
What nearby conveniences can customers access when visiting Burger King at 1751 Frank Scott Parkway E?
Customers can also find MotoMart Convenience Stores (gas station and car wash) nearby, providing an easy stop for fuel or convenience items before or after dining at Burger King.