McDonald's

3.9
1796 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 E North Ave, Northlake, IL
60164, United States

Hours

Reviews

3.9
1,796 reviews
5 stars
878
4 stars
386
3 stars
228
2 stars
85
1 star
219

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and misunderstandings during the ordering process.

Customer Service

Feedback highlighted a mix of positive and negative experiences with staff, including friendly service but also instances of rudeness and poor communication.

Cleanliness

Many customers praised the cleanliness of the restaurant and its facilities, particularly the play area for children.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold items and incorrect preparation.

Play Area

The play area received positive remarks as a great attraction for families, though some noted issues with supervision and cleanliness.
  • AB
    aaron bustamante
    4 days ago
    4.0
    Stopped by to grab a quick snack on our way home pretty clean place for its location
  • MZ
    Margarita Zayas
    Jan 5, 2026
    2.0
    The service was fast but the food was not good. The meat on burger tasted not fully cooked and not fresh. The fries tasted stale. Apple pie warm but hard like cardboard. Couldn't eat anything that I bought. Coffee tasted stale. Payed about 18 dollars. Wasted money. The only thing that I consumed was the coke. I would rather wait a little longer for my order if it means I enjoy my meal. The quality is no longer there. I hate to waste money. I live right next door to this mcdonalds and although convenient, I no longer will waste my money there.
  • EN
    Ery Nightingale
    Dec 31, 2025
    1.0
    Was told to move to the 2nd window but there was a car at that window. Was told a second time rudely by a girl with glasses and a long blondish braid on 12/31 @ 8:52pm. I explained there was a car. She asked the car to move so I moved up. When I was given my food there were items missing from the bag. When I drove back to the window she proceeded to act like she couldn't hear me honking while the other girl mopping gave me a dirty look as if > I < did something wrong. The missing food items seemed to be deliberate. What kind of vindictive immature juveniles is this place hiring?
  • CP
    carlos alejandro perales
    Dec 18, 2025
    4.0
    I wish that we have something like grilled chickens versus fried. It's annoying. Sometimes not to have that option.
  • VD
    Victor Diaz
    Dec 17, 2025
    5.0
    Thank you for giving good customer service, even though McRib buns were finish. I appreciate the patience and offering a solution.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1 E North Ave, Northlake, IL?

McDonald's at 1 E North Ave in Northlake, IL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.