Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
800 reviews
5 stars
370
4 stars
182
3 stars
120
2 stars
42
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude or unhelpful interactions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and app orders.
Cleanliness
Many customers noted the cleanliness of the restaurant, with some describing it as the cleanest McDonald's they've visited.
Food Quality
Inconsistent food quality reported; while some enjoyed fresh and hot meals, others received cold or poorly prepared items.
Speed of Service
Service speed varied; some praised fast service while others experienced long wait times, especially during busy periods.
- RKRyne Knudsvig6 days ago2.0We got ice cold fries, no dipping sauces, and when we ordered with the app we were told they got the payment. When I got to the payment window they said they didn't get a payment and I had to pay with my cc. Unnecessary confusion that made me think I was paying twice for my meal.
- NCNathan CowenNov 7, 20255.0Super friendly staff! 🍔✝️🍔
- APAngel PatelOct 11, 20251.0The worst customer experience ever. Do not recommend ever door dashing as they gave less food then we paid for. We called and tired to respectfully get our problem and food that was missing back but they blocked all the numbers we called with and did not cooperate.
- MMMelanie MayOct 11, 20251.0we were missing half our order, tried calling on multiple devices every single time they hung up and blocked us, even though we actually needed our order.
- DRDaniel ReyesSep 29, 20251.0I went to pick up a food order for myself and a friend. When I arrived at the drive-thru, I provided the correct pickup code and order number, but the staff refused to give me the food, even though it was already paid for. The manager was unhelpful and dismissive, which was both unprofessional and disrespectful. It’s very frustrating to have an order confirmed and still be denied. This location needs to work on providing better customer service, and corporate needs to do better at ensuring customers receive the orders they’ve already paid for.
Frequently Asked Questions About McDonald's
What are the hours for dining in at McDonald's in Northbrook, IL?
The McDonald's at 200 Skokie Blvd in Northbrook is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.
When is the drive-thru open at this McDonald's location?
The drive-thru operates from 5:00 AM to midnight Monday through Saturday, and from 5:00 AM to 11:00 PM on Sunday.
What delivery services are available at McDonald's Northbrook?
This location offers curbside pickup, regular delivery, same-day delivery, and no-contact delivery options.
How can I place an online delivery order for McDonald's Northbrook?
You can order delivery online via McDonald's delivery URL at https://mcdonalds.order.online/business/-5579 or through the McDonald's app on iOS or Android.
What payment methods does McDonald's Northbrook accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's Northbrook have a rewards program?
Yes, you can earn points for free food through MyMcDonald's Rewards. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby places can I visit before or after dining at McDonald's Northbrook?
You might like visiting World Market Northbrook for home decor shopping or Pure Self Serve Car Wash if you want to clean your car after your meal.
Are there other food options near McDonald's Northbrook?
Yes, restaurants like Fine's Red Hots (hot dog restaurant), North Shore Bistro, Bistro Next Door, and Francesco's Hole In the Wall (Italian restaurants) are nearby for more dining choices.
Where can I find shopping options close to McDonald's in Northbrook?
Village Square shopping center, Vans shoe store, Saks Fifth Avenue, and Saks OFF 5TH are nearby shopping destinations to explore.
How can the nearby telecom stores help McDonald's customers in Northbrook?
Customer can visit nearby T-Mobile and Verizon stores for mobile phone or service needs, which is convenient if you want to manage your device while grabbing a meal.