Wendy's

3.4
541 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1735 Bradford Lane, Normal, IL
61761, United States

Hours

Reviews

3.4
541 reviews
5 stars
182
4 stars
122
3 stars
69
2 stars
45
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.

Food Quality

Many reviews mentioned cold or stale food, incorrect items, and poor preparation, leading to dissatisfaction with the food served.

Staff Attitude

Feedback highlighted inconsistent staff behavior, with some customers experiencing friendly service while others encountered rudeness and lack of professionalism.

Cleanliness

While some customers noted a clean environment, others pointed out issues such as dirty tables and poorly maintained facilities.
  • BJ
    Brandon Jordan
    Nov 16, 2025
    1.0
    I went through the drive through at 1140 they are open till 12 they said one moment please then said sorry we are closed I pulled around to leave and there was around 10 girls at the drive through window laughing as I drove past
  • LC
    Lovely Cece
    Nov 9, 2025
    5.0
    Drive through customer service is amazing and the staff is very friendly and the food is good but the prices are way too high
  • JR
    Julian Ramirez
    Nov 2, 2025
    1.0
    Waited for 25 minutes in the drive through, just for 2 chicken sandwiches. Will never go back, service is terrible.
  • AF
    Aurora Foxglove
    Oct 6, 2025
    1.0
    They have gone downhill with employees. Constantly getting orders incorrect (wrong items, incomplete items, missing items) as well as assembling sandwiches together with no care how sloppy it is. Most of the staff seem lazy and have attitudes, some don't even speak enough English to understand. There's only a small few who genuinely care to help. This location needs retraining and or restaffing.
  • RR
    Rating
    Sep 5, 2025
    5.0
    Probably the best Wendy’s I’ve ever been too. Not too busy, fast, friendly, and clean. 10/10

Frequently Asked Questions About Wendy's

Is Bradford Lane - Normal Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Wendy's at 1735 Bradford Lane, Normal, IL?

Wendy's at 1735 Bradford Lane is open daily from 9:00 AM to 12:00 AM (midnight).