Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Frequent complaints about incorrect orders, missing items, and wrong food served.
Service Quality
Mixed reviews on staff friendliness; some customers report rude or inattentive service.
Speed of Service
Many customers experienced long wait times, especially during busy hours.
Food Quality
Inconsistent food quality; reports of cold, stale, or improperly prepared items.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported issues with the soda machine and overall maintenance.
BJ
Brandon Jordan
Nov 16, 2025
1.0
I went through the drive through at 1140 they are open till 12 they said one moment please then said sorry we are closed I pulled around to leave and there was around 10 girls at the drive through window laughing as I drove past
LC
Lovely Cece
Nov 9, 2025
5.0
Drive through customer service is amazing and the staff is very friendly and the food is good but the prices are way too high
JR
Julian Ramirez
Nov 2, 2025
1.0
Waited for 25 minutes in the drive through, just for 2 chicken sandwiches. Will never go back, service is terrible.
AF
Aurora Foxglove
Oct 6, 2025
1.0
They have gone downhill with employees. Constantly getting orders incorrect (wrong items, incomplete items, missing items) as well as assembling sandwiches together with no care how sloppy it is. Most of the staff seem lazy and have attitudes, some don't even speak enough English to understand. There's only a small few who genuinely care to help. This location needs retraining and or restaffing.
RR
Rating
Sep 5, 2025
5.0
Probably the best Wendy’s I’ve ever been too. Not too busy, fast, friendly, and clean. 10/10
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Normal, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Normal, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (309) 888-4101.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bradford Lane - Normal Wendy’s serve breakfast?
Yes, this Wendy’s location in Normal, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of the Wendy's at 1735 Bradford Lane, Normal, IL?
Wendy's at 1735 Bradford Lane is open daily from 9:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service every day from 9:00 AM to 12:00 AM.
Can I order Wendy's for delivery near Normal, IL?
Yes, delivery is available where offered. Check availability and place orders through the Wendy's app or at order.wendys.com by entering your delivery address.
Does Wendy's at Bradford Lane serve breakfast?
Yes, this Wendy's location serves breakfast with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options does Wendy's at Bradford Lane accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at Normal, IL for questions or feedback?
You can call them directly at (309) 888-4101, or provide feedback via their Customer Care team through live chat on the Wendy's Contact page or by completing the Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing can be viewed at menu.wendys.com or through the mobile app by selecting this location.
Are there nearby coffee shops close to Wendy's at 1735 Bradford Lane?
Yes, there are two Starbucks locations near Wendy's where customers can grab coffee before or after their meal.
What other dining options are near Wendy's at Bradford Lane?
Nearby dining options include Ray’s Steak & Lemonade and Uncle Tom's Pancake House, offering American steakhouse and breakfast/brunch options respectively.
Can I find automotive and service stores near the Wendy's on Bradford Lane?
Yes, nearby automotive and service stores include Jiffy Lube for oil changes and Batteries Plus Bulbs for automotive parts and accessories.