Wendy's

3.4
539 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1735 Bradford Lane, Normal, IL
61761, United States

Hours

Reviews

3.4
539 reviews
5 stars
180
4 stars
122
3 stars
69
2 stars
45
1 star
123

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders, missing items, and wrong food served.

Service Quality

Mixed reviews on staff friendliness; some customers report rude or inattentive service.

Speed of Service

Many customers experienced long wait times, especially during busy hours.

Food Quality

Inconsistent food quality; reports of cold, stale, or improperly prepared items.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported issues with the soda machine and overall maintenance.
  • BJ
    Brandon Jordan
    Nov 16, 2025
    1.0
    I went through the drive through at 1140 they are open till 12 they said one moment please then said sorry we are closed I pulled around to leave and there was around 10 girls at the drive through window laughing as I drove past
  • LC
    Lovely Cece
    Nov 9, 2025
    5.0
    Drive through customer service is amazing and the staff is very friendly and the food is good but the prices are way too high
  • JR
    Julian Ramirez
    Nov 2, 2025
    1.0
    Waited for 25 minutes in the drive through, just for 2 chicken sandwiches. Will never go back, service is terrible.
  • AF
    Aurora Foxglove
    Oct 6, 2025
    1.0
    They have gone downhill with employees. Constantly getting orders incorrect (wrong items, incomplete items, missing items) as well as assembling sandwiches together with no care how sloppy it is. Most of the staff seem lazy and have attitudes, some don't even speak enough English to understand. There's only a small few who genuinely care to help. This location needs retraining and or restaffing.
  • RR
    Rating
    Sep 5, 2025
    5.0
    Probably the best Wendy’s I’ve ever been too. Not too busy, fast, friendly, and clean. 10/10

Frequently Asked Questions About Wendy's

Is Bradford Lane - Normal Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.