Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.
Food Quality
Many reviews mentioned cold or stale food, incorrect items, and poor preparation, leading to dissatisfaction with the food served.
Staff Attitude
Feedback highlighted inconsistent staff behavior, with some customers experiencing friendly service while others encountered rudeness and lack of professionalism.
Cleanliness
While some customers noted a clean environment, others pointed out issues such as dirty tables and poorly maintained facilities.
BJ
Brandon Jordan
Nov 16, 2025
1.0
I went through the drive through at 1140 they are open till 12 they said one moment please then said sorry we are closed I pulled around to leave and there was around 10 girls at the drive through window laughing as I drove past
LC
Lovely Cece
Nov 9, 2025
5.0
Drive through customer service is amazing and the staff is very friendly and the food is good but the prices are way too high
JR
Julian Ramirez
Nov 2, 2025
1.0
Waited for 25 minutes in the drive through, just for 2 chicken sandwiches. Will never go back, service is terrible.
AF
Aurora Foxglove
Oct 6, 2025
1.0
They have gone downhill with employees. Constantly getting orders incorrect (wrong items, incomplete items, missing items) as well as assembling sandwiches together with no care how sloppy it is. Most of the staff seem lazy and have attitudes, some don't even speak enough English to understand. There's only a small few who genuinely care to help. This location needs retraining and or restaffing.
RR
Rating
Sep 5, 2025
5.0
Probably the best Wendy’s I’ve ever been too. Not too busy, fast, friendly, and clean. 10/10
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the Wendy's at 1735 Bradford Lane, Normal, IL?
Wendy's at 1735 Bradford Lane is open daily from 9:00 AM to 12:00 AM (midnight).
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service every day from 9:00 AM to 12:00 AM.
Can I order Wendy's for delivery near Normal, IL?
Yes, delivery is available where offered. Check availability and place orders through the Wendy's app or at order.wendys.com by entering your delivery address.
Does Wendy's at Bradford Lane serve breakfast?
Yes, this Wendy's location serves breakfast with options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options does Wendy's at Bradford Lane accept?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at Normal, IL for questions or feedback?
You can call them directly at (309) 888-4101, or provide feedback via their Customer Care team through live chat on the Wendy's Contact page or by completing the Customer Satisfaction Survey online.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing can be viewed at menu.wendys.com or through the mobile app by selecting this location.
Are there nearby coffee shops close to Wendy's at 1735 Bradford Lane?
Yes, there are two Starbucks locations near Wendy's where customers can grab coffee before or after their meal.
What other dining options are near Wendy's at Bradford Lane?
Nearby dining options include Ray’s Steak & Lemonade and Uncle Tom's Pancake House, offering American steakhouse and breakfast/brunch options respectively.
Can I find automotive and service stores near the Wendy's on Bradford Lane?
Yes, nearby automotive and service stores include Jiffy Lube for oil changes and Batteries Plus Bulbs for automotive parts and accessories.