Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,127 reviews
5 stars
467
4 stars
256
3 stars
159
2 stars
61
1 star
184
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Customer Service
There were numerous complaints about poor customer service, including unhelpful staff and lack of communication.
Cleanliness
Some reviews praised the cleanliness of the location, while others reported dirty tables and unsanitary conditions.
Service Speed
While some customers experienced quick service, others noted long wait times and slow drive-thru operations.
Operational Hours
Multiple customers expressed frustration over inaccurate posted hours, with claims that the location was not open 24 hours as advertised.
- ADAndrew DunmoreJan 1, 20261.0Consistent with other McDonald locations nearby in Glenview, we repeatedly find mistakes with the order, leaving out major portions of meals. Tonight they left out all 4 large fries that were included with our meals. my family was disappointed. We tried to call them and they sent us to voicemail. There was no opportunity to reconcile the order and we had to order $25 worth of fries on DoorDash. The brand is consistently failing at multiple locations and this is one of them. I wish McDonald’s would try to recover their mistakes.
- BNBelinda NounaDec 26, 20251.0Shut this mcdonalds place now.
- TBTemu BoiDec 21, 20252.0Chicken nuggets are disgusting humid and just don’t taste right
- TJTim JamesDec 11, 20255.0Drink from here is always good.Druve thru was quick
- DMDon MazzaDec 3, 20254.0Nice McDonald's
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 8460 W Dempster St, Niles, IL?
The restaurant is open from 5:00 AM to 10:00 PM on Monday, Tuesday, and Sunday. From 12:00 AM to 11:59 PM on Wednesday through Saturday.
What are the delivery hours for McDonald's in Niles, IL?
Delivery is available from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
When is the drive-through service available at this McDonald's location?
Drive-through is open from 4:00 AM to midnight on Monday, Tuesday, and Sunday. From midnight to 11:59 PM on Wednesday through Saturday.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no contact delivery services.
What payment options can customers use at this McDonald's?
Customers can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location has a drive-thru service available.
How can I order from McDonald's online or through an app?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi, or download the McDonald's App from the Apple App Store or Google Play Store.
Are there any nearby banks near the McDonald's at 8460 W Dempster St?
Yes, there are several nearby banks including U.S. Bank, US Bank ATM, and Citibank, which may be convenient for customers needing banking services during their visit.
What nearby food options are there in addition to McDonald's?
Nearby restaurants include Al Bawadi Grill, specializing in Middle Eastern and Mediterranean cuisine, Just Like Home Restaurant and Bakers Square which serve American dishes, plus Dunkin' and Baskin-Robbins for coffee, donuts, and ice cream.
Are there any nearby parks or recreational areas near this McDonald's location?
Yes, Ballard Park is close by, offering opportunities for outdoor activities and sports, which could be a great stop before or after your visit to McDonald's.