Wendy's

3.5
492 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3012 Reflection Drive, Naperville, IL
60564, United States

Hours

Reviews

3.5
492 reviews
5 stars
193
4 stars
84
3 stars
76
2 stars
41
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, wrong orders, and even foreign objects found in food.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.

Inconsistent Experience

While some customers praised the food and service, many others had disappointing experiences, indicating a lack of consistency in performance.
  • JC
    Julia C
    Nov 29, 2025
    5.0
    My order was wrong and I did have to go back but they were very apologetic and took care of us right away.
  • DD
    DC
    Nov 14, 2025
    1.0
    Lied to me about breakfast hours and the floors are trashed first thing in the morning meaning they never get cleaned
  • MU
    Michael Ustupski
    Oct 22, 2025
    1.0
    The chili was watered down and gross, almost as if they tried cheap out on making more. I drove all the way home to find out. No one answered when I called and not worth the drive back.
  • KM
    Krispine Maldonado
    Sep 1, 2025
    1.0
    Ordered number 3 chicken nuggets it supposed to come with one sauce and they wanted to charge me 1$ for a buffalo sauce that is supposed to come with meal he said I could only get ranch then why ask what sauce we want
  • AP
    Alexis Perez
    Aug 29, 2025
    3.0
    Bad service we had to wait to get the food and bad attitude and we ordered a Asiago ranch chicken sandwich club but didn’t come with no ranch not even a side ranch.She said only ranch and barbecue are only for nuggets

Frequently Asked Questions About Wendy's

Is 3012 Reflection Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru service at Wendy's, 3012 Reflection Drive?

The drive-thru at Wendy's, 3012 Reflection Drive, is open daily from 9:00 AM to 1:00 AM.