Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
489 reviews
5 stars
191
4 stars
83
3 stars
76
2 stars
41
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
Customers reported issues with food freshness, including cold items, stale fries, and even foreign objects found in food.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and bathrooms.
Wait Times
Many customers experienced long wait times in both the drive-thru and inside the restaurant.
Operational Issues
Frequent complaints about the restaurant being closed unexpectedly or not answering phone calls.
- DDDCNov 14, 20251.0Lied to me about breakfast hours and the floors are trashed first thing in the morning meaning they never get cleaned
- MUMichael UstupskiOct 22, 20251.0The chili was watered down and gross, almost as if they tried cheap out on making more. I drove all the way home to find out. No one answered when I called and not worth the drive back.
- KMKrispine MaldonadoSep 1, 20251.0Ordered number 3 chicken nuggets it supposed to come with one sauce and they wanted to charge me 1$ for a buffalo sauce that is supposed to come with meal he said I could only get ranch then why ask what sauce we want
- APAlexis PerezAug 29, 20253.0Bad service we had to wait to get the food and bad attitude and we ordered a Asiago ranch chicken sandwich club but didn’t come with no ranch not even a side ranch.She said only ranch and barbecue are only for nuggets
- KKKateAug 23, 20251.0SAFETY CONCERN: Just ordered off uber eats and received everything fine, apart from the last few bites of my Dave’s burger had PLASTIC (I presume from the burger bun packaging) INSIDE THE BURGER!!! This is totally unacceptable. I can’t even imagine if the burger was given to a child, let alone any adult who could potentially choke or cut themselves on it. Very clear that there’s no quality checks - staff just don’t care. I’ve never, ever seen such carelessness before. I hope Wendy’s see this review and reply with an explanation?!?!
Frequently Asked Questions About Wendy's
Is 3012 Reflection Drive Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Naperville, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Naperville, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (630) 904-2675.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3012 Reflection Drive Wendy’s serve breakfast?
Yes, this Wendy’s location in Naperville, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at Wendy's, 3012 Reflection Drive?
The drive-thru at Wendy's, 3012 Reflection Drive, is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast all week?
Yes, Wendy's at 3012 Reflection Drive serves breakfast every day. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
Can I order food for delivery from Wendy's at 3012 Reflection Drive?
Yes, delivery is available at this Wendy's location. You can check delivery availability by entering your address on their app or at order.wendys.com.
What payment methods are accepted at Wendy's, 3012 Reflection Drive?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from Wendy's?
Yes, you can order via the Wendy's app available on the App Store. Quick ordering is also possible through their mobile link.
How can I provide feedback or contact Wendy's at 3012 Reflection Drive?
You can contact Wendy's customer care via their Contact page, by live chat, phone at 888-624-8140, or call the location directly at (630) 904-2675.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant posters. On the website or app, select a menu item and click the “Nutrition & Allergens” link.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Baba's Famous Steak and Lemonade for American cuisine, Studio 95 Barbers for grooming, or CL Fitness Studio to work out before or after your meal.
Are there other fast food options near Wendy's at 3012 Reflection Drive?
Yes, there are nearby alternatives like KFC, Taco Bell, Schlotzsky's, and Johnny Rockets if you're interested in different fast food choices around Wendy's.
How can nearby services like banks and automotive shops help during your visit to Wendy's?
Nearby banks like First American Bank and PNC offer convenient ATM access. Automotive services including Naperville Tire And Auto and Naperville Auto Service Center can assist if you need car maintenance while dining.