Outback Steakhouse

4.2
1964 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Naperville on the corner of Route 59 and Ogden Ave across from the Fox Valley Mall.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
2855 West Ogden Avenue, Naperville, IL
60540, United States

Hours

Reviews

4.2
1,964 reviews
5 stars
1,108
4 stars
453
3 stars
194
2 stars
92
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers praised the friendly and attentive service, with specific mentions of outstanding servers like Suzy and Rachel.

Food Consistency

While many enjoyed the food, there were mixed reviews regarding the quality and preparation, with some noting inconsistencies in taste and cooking.

Atmosphere

The restaurant atmosphere was generally described as pleasant and cozy, although some noted it could get loud during peak hours.

Pricing Concerns

Several customers felt the prices were high for the quality of food received, leading to concerns about value for money.

Mixed Experiences

Some customers reported negative experiences related to service delays and food quality, indicating variability in customer satisfaction.
  • T9
    Thenotsoswifttaylor_Freebirtay 94
    Nov 13, 2025
    5.0
    I've only ever been here for dinner so that's the only service I can give a proper review on. Side note: dairy kills your insides, never say no to the garlic butter on your steak.
  • DH
    David Hicks
    Nov 11, 2025
    2.0
    The greeter Kennedy was amazing! definitely the highlight for our visit. She also came back and made sure that I had the veterans Day menu as well as some other things. The rest of the experience could have been better. The food was okay, but my main concern during this visit was the service. Our server, Rose, seemed rushed and inattentive. My request for no bacon on my baked potato was missed, and my steak came back pink even though I asked for it to be cooked well-well done. My refill drink also was highly watered down, and there was some conflicting information on gift cards between the servers. Despite these issues, I still left a tip of over 20% based on the total of what I paid. Kennedy was the only bright spot this visit.☀️
  • DB
    Donna Bond
    Nov 11, 2025
    1.0
    I called several times within 20 minutes. No one answered the phone. I got there. The host barely spoke English and didn’t understand a damn thing I was saying I was telling her I wanted the Tuesday special steak and lobster for 2499 to go. She said That’s dine in only and hand me a card for the special of that day. I then talk to another waitress. She said she had to go and ask the manager then said she would be out shortly the manager happened to be a man he told me he’s sorry for the confusion. He’s sorry for no one answering the phone and he placed my order. I told him what’s wrong with your hostage. He said she doesn’t speak English very well I said that’s very obvious what you need to have someone that understands your customers needs. The food Was good I got in a timely manner, but I give it a zero for service. I would have liked to place my order on the phone and just picked it up but no one ever Probably go back there again because the food was good, but they need to get employees that understands what the customers are talking about
  • DI
    Dr. Victoria Ingram
    Nov 8, 2025
    5.0
    My sister came in from So Dakota and I took her to Outback for dinner. The atmosphere was warm and comfortable, the staff waiting on us knew all the food and specialty drinks, and she was very attentive. Her upbeat attitude contributed to a pleasant dining experience. The food was outstanding. If only there was an Outback in Rapid City!
  • GL
    Grace Linzaga
    Nov 5, 2025
    5.0
    I say all these stars because 3x times, my mom and I came here to dine, their hospitality was superb!!! Their food was delicious prepared perfect and on time because we were very very hungry! The complimentary bread with soft butter was good, mom loved it. I do know our server's name Suzy, she served us twice first time on my mom's birthday and recently last Sunday 10/2 during the Bears game. She's fabulous with her great positive vibes and laughter, love her. Keep up the Great outstanding work on your food and hospitality!!! Thank you, Grace

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.