Oberweis Ice Cream and Dairy Store

4.6
2303 reviews

About

Ice Cream ShopRestaurantDessert Shop
A visit to any Oberweis Ice Cream & Dairy Store brings a little nostalgia and a lot of happiness. We bake our famous waffle cones every day, make our signature whipped cream from scratch and serve our super premium ice cream in traditional fountain glassware. We welcome everyone to relax with a friendly game of chess, checkers or other games while enjoying your favorite ice cream treat. Every location includes farm fresh Oberweis milk for sale in glass bottles in addition to an assortment of premium grocery items. You can even sign up for home delivery and we will deliver Oberweis goodness directly to you. Find our stores in Illinois, Indiana, Michigan and Missouri. Check home delivery availability on our website.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Oberweis Ice Cream and Dairy Store
760 N. Route 59, Naperville, IL
60563, United States

Hours

Reviews

4.5
969 reviews
5 stars
693
4 stars
176
3 stars
41
2 stars
16
1 star
43

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious and high-quality ice cream, with many noting specific flavors they enjoyed.

Service Issues

Numerous reviews highlighted slow service, long wait times, and understaffing as significant problems affecting the customer experience.

Cleanliness Concerns

Several customers reported unsanitary conditions in the establishment, including dirty areas and hygiene issues with food preparation.

Customer Service

Feedback indicated a lack of friendly and attentive customer service, with some employees displaying rude behavior and poor management.

Variety and Options

While many appreciated the variety of flavors and products, some expressed disappointment over limited options, particularly for cakes and low-sugar items.
  • VK
    Vicki Kunkel
    1 day ago
    1.0
    If you go in there when it's busy, it's usually screaming uncontrolled kids and oblivious parents. Secondly, I went in one time when I lucked out and there was only one other person in there, and it took 7 minutes to get one scoop of ice cream in a cup. Service is unacceptably slow. If they moved any slower they'd be in reverse. Last time stopping here. I don't care how good their ice cream tastes.
  • KG
    Keshia Gay
    4 days ago
    3.0
    I ordered the Rudolph Cookie Crunch it had 2 candy canes no eye drop with whole pieces of wafers and Oreos cookies. I thought the pieces was supposed to be blended a little with 2 cookie dough to represent the eyes and with no peppermint candy cane. The bottom had chocolate pieces. Not pleased at all.
  • VA
    VANESSA APONTE
    Nov 17, 2025
    5.0
    Excelente servixe
  • AC
    Aaron Chicano
    Nov 7, 2025
    2.0
    Product is fine. Service is terrible. I was the third car in the drive through and it took 30 minutes to be able to order. Train your staff
  • SL
    Stephanie Laloggia
    Oct 27, 2025
    5.0
    Great ice cream and friendly staff. Drive through lane can get pretty congested, but worth it 😋

Frequently Asked Questions About Oberweis Ice Cream and Dairy Store

What types of services does Oberweis Ice Cream and Dairy Store offer regarding order fulfillment?

Oberweis offers curbside pickup, delivery, and same-day delivery services to its customers.

Where is Oberweis Ice Cream and Dairy Store located?

It is located at 760 N. Route 59, Suite 120, Naperville, IL 60563, United States.