McDonald's

3.8
699 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
665 S Rt 83, Mundelein, IL
60060, United States

Hours

Reviews

3.8
699 reviews
5 stars
318
4 stars
151
3 stars
99
2 stars
39
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or forgetful service.

Order Accuracy

Many reviews highlighted issues with order accuracy, including missing items and incorrect orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.

Drive-Thru Experience

The drive-thru service received both positive and negative feedback, with some praising speed and efficiency, while others noted long waits and confusion.

Cleanliness

Several customers mentioned cleanliness issues, particularly in the dining area and restrooms, indicating a need for better maintenance.
  • EC
    Emily Chang
    Nov 5, 2025
    5.0
    I’ve been going to McDonald’s more often lately because of the Monopoly game. They have a great variety of food, and I really like the Steak, Egg & Cheese Biscuit for breakfast. Their Smoothie selection is also better than most other places. I found Mango Pineapple Smoothie there. The only downside is that it’s pretty hard to make a left turn when leaving the parking lot.
  • SS
    Sabrienna
    Oct 12, 2025
    5.0
    Friendly drive-thru and window employees. Got everything we ordered fresh and hot as well.
  • TS
    Tom Sulhoff
    Oct 10, 2025
    2.0
    Every time I pre-order through the app it's never ready. I thought that was the whole point. Each time I've ordered with more lead time and still have to wait in drive threw waiting spot.
  • JG
    James Gordon
    Oct 9, 2025
    5.0
    5 stars for friendliest drive thru experience!
  • DP
    Daniel Potoczak
    Oct 4, 2025
    1.0
    Horrible service, forgetful staff; your order will be wrong and don't expect sauces $1 for Big Mac sauce, avoid this store if you can haha

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Mundelein, IL?

McDonald's in Mundelein, IL is open daily from 5:00 AM to midnight.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM until midnight.