Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or forgetful service.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.
Drive-Thru Experience
The drive-thru service received both positive and negative feedback, with some praising speed and efficiency, while others noted long waits and confusion.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and restrooms, indicating a need for better maintenance.
EC
Emily Chang
Nov 5, 2025
5.0
I’ve been going to McDonald’s more often lately because of the Monopoly game. They have a great variety of food, and I really like the Steak, Egg & Cheese Biscuit for breakfast. Their Smoothie selection is also better than most other places. I found Mango Pineapple Smoothie there.
The only downside is that it’s pretty hard to make a left turn when leaving the parking lot.
SS
Sabrienna
Oct 12, 2025
5.0
Friendly drive-thru and window employees. Got everything we ordered fresh and hot as well.
TS
Tom Sulhoff
Oct 10, 2025
2.0
Every time I pre-order through the app it's never ready. I thought that was the whole point. Each time I've ordered with more lead time and still have to wait in drive threw waiting spot.
JG
James Gordon
Oct 9, 2025
5.0
5 stars for friendliest drive thru experience!
DP
Daniel Potoczak
Oct 4, 2025
1.0
Horrible service, forgetful staff; your order will be wrong and don't expect sauces
$1 for Big Mac sauce, avoid this store if you can haha