Joe Donut Mt Prospect

4.2
261 reviews

About

Bakery

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Joe Donut Mt Prospect
720 E Rand Rd, Mt Prospect, IL
60056, United States

Hours

Reviews

4.2
261 reviews
5 stars
178
4 stars
22
3 stars
19
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and delicious items, while others reported stale or poorly made donuts.

Service Issues

Numerous complaints about poor customer service, including rude staff and mistakes with orders.

Atmosphere

Generally positive feedback on the cozy and clean atmosphere, though some noted issues with service affecting the experience.

Pricing Concerns

Several customers felt that prices were high relative to the quality of food and service received.

Drive-Thru Experience

Inconsistent experiences reported at the drive-thru, with some customers receiving incorrect orders or experiencing long wait times.
  • JR
    Justin Rillon
    5 days ago
    5.0
    Great little find tucked away in the Mt. Prospect Menard's parking lot. Highly recommend the double patty burger with sautéd onions, as well as the chicken tenders. Prices are online with the quality ingredients, and I'm willing 5o pay a couple dollars more not to be subpar food. My only complaint is the portions of the a la cart sides are small. With the chicken tender order it includes an enormous amount of fries or tots. When ordering the burger and adding a side @$5 I ended up getting a small handful. Staff is very personable, friendly, and accommodating.
  • JA
    Japhlet Aranas
    6 days ago
    5.0
    5 stars because the donuts are the best. But man, I'm 0 for 6 with coming 2-3 hour before closing and being able to get their pistachio donut! I know I know, that's how the pastry biz goes
  • MG
    Michal Graca
    6 days ago
    4.0
    Donut was good. By 11am very limited selection available, basically had to like sprinkles. Nice atmosphere. Didn’t try this time but the breakfast/lunch menu looked good.
  • MK
    mia kocla
    Dec 17, 2025
    1.0
    Food tastes horrible, drinks are horrible and watered down, donuts are smushed, stale, and 100 percent not made fresh by a baker. The owners are extremely rude and money hungry, everything is overpriced, do not recommend. I am not an ex I do not know you personally and you are extremely full of yourself to even think that. An opinion is an opinion. That's how I felt about your food and service. U r unprofessional
  • ET
    Ed Tobias
    Dec 14, 2025
    5.0
    While reviewing a list of restaurants, I noticed a bakery/restaurant close to my travels today. It sounded interesting and I was intrigued-let’s give it a try. It was easy to find with plenty of parking and there was a drive through. The restaurant was tastefully and nicely decorated; it was cozy and home-like. There was a wide selection of donuts available, but the meme happy face caught my eye. Which I ordered. I asked for a small coffee as well. The cashier asked if I wanted it together it would be less expense. I agreed, it was kind of him to offer! They offered three different kinds of creamer. The coffee was excellent, no bite and smooth. I was so fixated on a donut I never noticed the menu or what the other diners were eating. This is a full-made to-order restaurant. I’m bad! My donut was fresh, delightful and a hidden surprise of white cream filling in the hole. The meme covered the whole top of the donut hiding the hole. What an awesome enjoyable surprise. It was a delicious coffee break from doing my errands. I noticed a fellow diner enjoying a heaping mount of biscuits under gravy. It looked delicious! A must return to try. This restaurant is a must try. I will be returning with my family and telling my friends.