Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,261 reviews
5 stars
614
4 stars
263
3 stars
165
2 stars
63
1 star
156
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff, particularly during night shifts.
Food Quality
While some customers praised the food quality, others complained about unsanitary conditions and poorly prepared items.
Order Accuracy
Many reviews highlighted issues with missing items and incorrect orders, leading to customer dissatisfaction.
Cleanliness
The restaurant was noted for its cleanliness by some customers, but others reported unsanitary conditions.
Management Concerns
Several reviews mentioned poor management and lack of accountability for mistakes, contributing to a negative customer experience.
- RRRubrickCombine2 days ago4.0For a McDonald’s this location is good
- MWMaureen Werner6 days ago5.0Ordered unsweetened ice tea,didn't find out that they gave me the wrong one,till I drove away. Very upset 😡
- CKCliff KubekJan 4, 20263.0The change to the Big Mac is terrible. Sloppy mess that falls apart every time. It was my go to. Not any more. The fries are overcooked now. I still like bfast. It's a longer drive, but I've moved on to Culver's, Wendy's, and 5guys.
- JBJeffery BrownDec 26, 20255.0My favorite restaurant of all times
- CACarlto ApuliDec 24, 20254.0The person taking order hesitated to take my orders at first ,just craving to taste there wrap and she said that's it! Hah
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 13 W Rand Rd, Mount Prospect?
McDonald's at 13 W Rand Rd, Mount Prospect is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
Is there a drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours daily at this location.
Can I order food from this McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on both iOS and Android devices.
What payment methods are accepted at this McDonald's?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's at this location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu for McDonald's at 13 W Rand Rd?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places could I visit before or after dining at McDonald's?
You might visit Starbucks for coffee, or try Dahn Yoga for relaxation nearby.
Are there medical facilities near McDonald's in Mount Prospect?
Yes, there are several medical offices and clinics nearby, including Endeavor Health Immediate Care and NCH Medical Group.
Is there a fitness or yoga center close to the McDonald's location?
Yes, BODY & BRAIN YOGA · TAI CHI Mt. Prospect and Dahn Yoga are nearby fitness and yoga centers.