Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
831 reviews
5 stars
353
4 stars
185
3 stars
114
2 stars
44
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers praised friendly service while others reported rudeness and poor etiquette.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Speed of Service
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.
Food Quality
Food quality varied, with some customers receiving fresh and hot meals, while others complained about cold, stale, or burnt items.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting clean bathrooms and tables, while others reported dirty conditions.
- NKNoemi Kounelis3 days ago2.0Fries were stale and cold and I went through the drive thru. Forgot the sauce for my chicken strips
- BHBibiana HernandezDec 18, 20255.0Best McDonald’s around 💕
- KNKiwon NamDec 12, 20255.0Good
- STSamantha TNov 26, 20255.0I had questions and the staff was extremely nice and kind. They went above and beyond with their customer service! Thanks!
- AKAfia KhattakNov 25, 20251.0We went thru the drive thru just now and ordered chicken nuggets for my son, the guy at the drive thru is very rude and doesn’t have good etiquettes I am not sure his name but he was in the drive thru wearing a vest and said to park ahead to wait for fresh nuggets. We waited 20 minutes and cars were honking at us just for nuggets and when we got them they were not even fresh just cold. I am a regular customer and come here everyday. He is very rude and doesn’t know how to talk with manners to customers never coming here he is not a good employee and very rude guy . Order number 1211 whoever gave this was the guy I recommend not going unless u want bad customer service.
Frequently Asked Questions About McDonald's
What are the regular operating hours for the McDonald's in Morton Grove, IL?
McDonald's Morton Grove is open from 5:00 AM to 11:00 PM Monday through Sunday, with extended hours to midnight on Thursday, Friday, and Saturday.
Does the McDonald's location in Morton Grove offer drive-thru service?
Yes, this McDonald's has a drive-thru open daily from 5:00 AM to midnight, except on Sunday when it closes at 11:00 PM.
What delivery options are available at McDonald's Morton Grove?
They offer delivery services including curbside pickup, regular delivery, same-day delivery, and no-contact delivery.
Where can I place an online order for delivery or pickup from McDonald's Morton Grove?
You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What are the payment options accepted at McDonald's in Morton Grove?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does the Morton Grove McDonald's offer free WiFi and mobile ordering?
Yes, services include WiFi access and mobile ordering through their app or website.
What is the address and contact number of McDonald's in Morton Grove?
The address is 6309 West Dempster Street, Morton Grove, IL 60053, US. The main phone number is +1 847-967-5540.
Is there a nearby park where customers can relax after dining at McDonald's Morton Grove?
Yes, Linne Woods is a nearby park and nature reserve where customers can enjoy outdoor activities after their visit.
Are there any convenient places to grab tea or smoothies near the McDonald's in Morton Grove?
Avalanche Bubble Tea is close by, offering tea, bubble tea, and smoothie options for customers looking for a refreshing drink nearby.
What local services are close to McDonald's Morton Grove that customers might find useful?
Nearby services include The UPS Store 5078 for printing and packing needs, Indian American Muslim Council for community support, and Simkins Funeral Home for funeral services.