Many customers reported issues with the ice cream texture and taste, describing it as off or not up to standard.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and incorrect orders.
Food Quality
Customers expressed disappointment with the quality of food items, noting changes in taste and portion sizes.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and quick service during busy times.
Pricing Concerns
There were complaints about high prices for items like water and toppings, leading to dissatisfaction among customers.
EB
Ed Barry
Nov 12, 2025
2.0
They've gotten very skimpy on the blizzard toppings. thanks for a 6 dollar cup of plain vanilla ice cream.
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Bobbie Williams
Nov 8, 2025
5.0
Traveling through. Great food and service. Employees very nice and friendly.
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Ashley F
Aug 22, 2025
1.0
The ice cream at this specific location has gone downhill IMMENSELY in recent months. I don’t want an already melted cone, and no it’s not because of the weather. If I’m spending $5 for a cone, it better be cold and not taste like melted, thin, chocolate goo. I almost want to get a job there after my 9-5 just to figure out what is going on here and fix it. Look into this DQ corporate. Seriously. The talk of the town FB page certainly is talking about it already.
DV
Daniel V.
Aug 7, 2025
3.0
We come to this location a couple times a week via the drive through and always get great service and good food (fries are the best around). I ask for a cup a water as I normally do and got charged $3.00 for it, normally free. The receipt literally said water $0.00 but got charged for a large fountain drink. When inquired inside the resturant they said yes $3.00 for water. I can see 50 cents for the cup at a gas station but $3.00. Topping off the experience the blizzard barely had any butter finger in it, again something I get frequently.
Does the Dairy Queen on Division St have drive-thru service?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen family-friendly and suitable for children?
Yes, the restaurant welcomes families and children, providing seating and a friendly atmosphere.
Can I order ahead or get mobile deals at this Dairy Queen location?
Yes, you can use their mobile app to order ahead and access exclusive deals by downloading it from their website.
Where is the Dairy Queen in Morris located exactly?
It's located at 1243 Division St, Morris, IL 60450-1565, USA.
What are some nearby car rental agencies if I need a vehicle before visiting Dairy Queen?
Enterprise Rent-A-Car and Hertz are nearby car rental agencies where you can rent vehicles conveniently.
Are there any nearby restaurants I could visit after enjoying a treat at Dairy Queen?
Yes, Habanero Grill and Jodys Pub Grub are nearby restaurants where you can enjoy Mexican cuisine or pub food.
I need some automotive services near Dairy Queen; where can I go?
Nearby automotive service options include Caliber Collision, Davidson Auto Body, and AutoZone for repairs and parts.
Are there any wellness or relaxation centers near Dairy Queen?
Yes, Clinical Focus Massage LLC and Better Health and Wellness offer massage therapy, chiropractic care, and holistic treatments nearby.
How can I reach Dairy Queen in Morris if I want to find more information or place an order online?
You can visit their website at https://www.dairyqueen.com/en-us/locations/il/morris/1243-division-st/11386/ or place a pickup order at https://www.dairyqueen.com/en-us/order/pickup/n/11386/.