Dairy Queen

4.1
489 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen
1243 Division St, Morris, IL
60450-1565, United States

Reviews

4.1
489 reviews
5 stars
269
4 stars
109
3 stars
54
2 stars
20
1 star
37

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Many customers reported issues with the ice cream texture and taste, describing it as off or not up to standard.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff and incorrect orders.

Food Quality

Customers expressed disappointment with the quality of food items, noting changes in taste and portion sizes.

Positive Experiences

Despite the negatives, some customers praised the friendly staff and quick service during busy times.

Pricing Concerns

There were complaints about high prices for items like water and toppings, leading to dissatisfaction among customers.
  • EB
    Ed Barry
    Nov 12, 2025
    2.0
    They've gotten very skimpy on the blizzard toppings. thanks for a 6 dollar cup of plain vanilla ice cream.
  • BW
    Bobbie Williams
    Nov 8, 2025
    5.0
    Traveling through. Great food and service. Employees very nice and friendly.
  • AF
    Ashley F
    Aug 22, 2025
    1.0
    The ice cream at this specific location has gone downhill IMMENSELY in recent months. I don’t want an already melted cone, and no it’s not because of the weather. If I’m spending $5 for a cone, it better be cold and not taste like melted, thin, chocolate goo. I almost want to get a job there after my 9-5 just to figure out what is going on here and fix it. Look into this DQ corporate. Seriously. The talk of the town FB page certainly is talking about it already.
  • DV
    Daniel V.
    Aug 7, 2025
    3.0
    We come to this location a couple times a week via the drive through and always get great service and good food (fries are the best around). I ask for a cup a water as I normally do and got charged $3.00 for it, normally free. The receipt literally said water $0.00 but got charged for a large fountain drink. When inquired inside the resturant they said yes $3.00 for water. I can see 50 cents for the cup at a gas station but $3.00. Topping off the experience the blizzard barely had any butter finger in it, again something I get frequently.
  • CC
    Carrie Ceja
    Jul 14, 2025
    5.0
    Tasty food nice polite staff

Frequently Asked Questions About Dairy Queen

What type of food and treats can I find at Dairy Queen in Morris, IL?

Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

Does the Dairy Queen on Division St have drive-thru service?

Yes, this location offers a drive-thru service for convenient ordering and pickup.