Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
541 reviews
5 stars
175
4 stars
126
3 stars
116
2 stars
49
1 star
75
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, with some stating it took too long to receive their food.
Staff Attitude
Feedback indicated mixed experiences with staff friendliness, with some customers encountering rude or indifferent service.
Food Quality
While some customers praised the freshness and taste of the food, others reported receiving stale or poorly prepared items.
Cleanliness
The restaurant was noted for being clean and well-maintained by some customers, although there were concerns about specific areas like the bathrooms.
- RRRachelNov 17, 20251.0Since their phone is not working I guess I'll leave a review. I ordered a Mcdouble only Mac sauce and shredded lettuce. Was missing the cheese.. please train your employees properly. Cheese still comes on a Mcdouble if it's plain so why would this be any different?
- KSKatie SheridanNov 12, 20255.0Such kind folks work here!
- DNDillon NelsenNov 2, 20251.0North of 50% of the time our orders are wrong. The average wait time is over 10 minutes with bad examples being 20 plus. It’s embarrassing. The singular reason this store is still getting business is there is no competition around here. It’s so sad what this McDonald’s has become and the town talks about it don’t think it’s a few disgruntled people
- SPSusan ParkerOct 6, 20255.0Great McDonald's in a cute little town in Monticello, IL! Clean and fast! Love the huge grainaries overshadowing the restaurant!
- JAJeremy AlbrechtOct 2, 20252.045 minutes waiting for my pickup order. Missing item in my order. Not even a sorry about the wait. Cold fries.
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's in Monticello, IL is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
When is the drive-thru available at this restaurant?
The drive-thru is open every day from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
What are the delivery service hours for this McDonald's?
Delivery is available from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sunday.
Can I order McDonald's meals online for delivery or pickup?
Yes, you can order online for delivery or curbside pickup via their website or the McDonald's app.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any special rewards or promotions?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Is WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this location.
What nearby attractions could I visit before or after dining at McDonald's on S Market St?
Nearby places of interest include the Canvas & Corks art gallery, First Presbyterian Church of Monticello, and the University of Illinois Extension.
Are there any financial services near McDonald's that I might find useful?
Yes, nearby financial services include Edward Jones, H&R Block, and CIBM Bank, useful for customers needing financial advice or tax services.
How can I easily find or access this McDonald's using local landmarks?
This McDonald's is located near landmarks such as Casey’s General Store and LibertyX Bitcoin ATM, and it's situated on 306 S Market St in Monticello, making it easy to find.