Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
546 reviews
5 stars
175
4 stars
127
3 stars
118
2 stars
49
1 star
77
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted long wait times, particularly in the drive-thru, with some customers experiencing waits of over 20 minutes.
Customer Service
Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and poor management.
Food Quality
Customers had varied experiences with food quality, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness
The restaurant was noted for being clean and well-maintained by some customers, although others pointed out issues like slippery floors.
- NENathan EmmertDec 26, 20251.0Just ordered 2 chicken strip meals in the drive thru...got 2 cheeseburgers and 1 fry instead. Don't worry, the receipt and drinks were correct, just not the food.
- VNVirgil NilesDec 22, 20254.0I ordered a quarter pound cheese deluxe combo. My hamburger was lukewarm as well as the french fries. And what happened to the hamburger that actually looked like a quarter pound burger? Instead of a flattened out whatever
- ZZZaven ZombiifiedDec 13, 20253.0somehow managed to serve me a melted mcflurry in 12° weather
- BSBenjamin SuddethDec 6, 20251.0No more chicken biscuit zero stars wont be back
- RRRachelNov 17, 20251.0Since their phone is not working I guess I'll leave a review. I ordered a Mcdouble only Mac sauce and shredded lettuce. Was missing the cheese.. please train your employees properly. Cheese still comes on a Mcdouble if it's plain so why would this be any different?
Frequently Asked Questions About McDonald's
What are the regular operating hours of this McDonald's location?
This McDonald's in Monticello, IL is open daily from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
When is the drive-thru available at this restaurant?
The drive-thru is open every day from 5:00 AM to 11:00 PM, except on Sundays when it opens at 6:00 AM.
What are the delivery service hours for this McDonald's?
Delivery is available from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sunday.
Can I order McDonald's meals online for delivery or pickup?
Yes, you can order online for delivery or curbside pickup via their website or the McDonald's app.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer any special rewards or promotions?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Is WiFi available at this McDonald's location?
Yes, WiFi is available for customers at this location.
What nearby attractions could I visit before or after dining at McDonald's on S Market St?
Nearby places of interest include the Canvas & Corks art gallery, First Presbyterian Church of Monticello, and the University of Illinois Extension.
Are there any financial services near McDonald's that I might find useful?
Yes, nearby financial services include Edward Jones, H&R Block, and CIBM Bank, useful for customers needing financial advice or tax services.
How can I easily find or access this McDonald's using local landmarks?
This McDonald's is located near landmarks such as Casey’s General Store and LibertyX Bitcoin ATM, and it's situated on 306 S Market St in Monticello, making it easy to find.