Long John Silver's | A&W

3.9
801 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
4420 16th Street, Moline, IL
61265, United States

Hours

Reviews

3.9
801 reviews
5 stars
365
4 stars
199
3 stars
101
2 stars
43
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; some praised friendly staff while others reported rude or inattentive service.

Food Quality

Food quality varied significantly, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, with reports of dirty dining areas and unsanitary conditions.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, leading to customer frustration.

Pricing Issues

Customers noted discrepancies between menu prices and what they were charged, leading to perceptions of being overcharged.
  • DD
    dugroz
    Nov 2, 2025
    4.0
    Everything was great, except the service was a little slow. Had to remind the cashier to provide the sauce I had asked for (took about 15 minutes to get my food and no one else was in line when I ordered). However, overall it was pretty good; I have a hankering for LJS now and then. Would come back.
  • BB
    Brian Burke
    Oct 20, 2025
    5.0
    Always slaps and there cool about extra crumbs most the time
  • AP
    Amber Page
    Oct 17, 2025
    1.0
    No one ever came up to the cash stand to wait on us period so we left
  • LJ
    Laura Jauregui
    Oct 12, 2025
    1.0
    Went in at 7:15 pm to order the sign said they close at 9pm and online said the same thing. We walk up to the register the 2 people that were there completely ignored us and when a worker finally came to register to take our order she didn't even greet us she just said "we are closing in 45 minutes" and rolled her eyes as if 45 minutes is not enough time for us to order eat and be out of there. She was very rude and seemed inconvenienced by us so that was instantly our cue to leave we just said thank u and stepped out you guys really need new workers with better attitudes.
  • JL
    J Lea
    Sep 27, 2025
    1.0
    Went through the drive thru, girl seemed to take my order told me to go drive to the window. Boy at the window acted like he had no idea what my order was so I repeated it. He seemed to be half listening with the ear buds in his ear. Gave me and receipt but it only had half the order on it so I had to wave him back to the window to tell him the other half of my order. Finally got my order but he didn’t give us the sauce he had asked us if we wanted. Clearly didnt listen to our answer that yes we wanted tartar sauce and salt because of the earbuds. Very frustrating experience and won’t be back.

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/