Business Details
About
Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.5
460 reviews
5 stars
181
4 stars
96
3 stars
56
2 stars
30
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with several instances of staff being dismissive or argumentative.
Food Quality
The food quality was inconsistent, with complaints about it being overcooked, greasy, or not fresh, while some customers enjoyed specific items.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty bathrooms and unkempt dining areas.
Wait Times
Customers frequently mentioned long wait times for orders, both in the drive-thru and inside the restaurant.
Pricing
Several reviews noted that the food was overpriced for the quality received, leading to dissatisfaction.
- RJra'kyla jNov 16, 20255.0I was extremely satisfied. My food came in a timely manner , the service was excellent and my food was fresh. The french fries are well salted and the in house made root beer is always delicious. The fish is also almost always fresh tasting and the hush puppies are very soft and cooked to perfection. The interior is very welcoming and the employees are very warm and friendly.
- SMSmiley MileyNov 15, 20255.0Food was fresh and customers service was on point. Andy was very helpful and friendly. Will be back soon!
- QJQuack’r Wack’r Crack’r Jack’rNov 11, 20251.0Fish was cold, fries hard chicken missing under the batter. Only 3 shrimp but 6 huspuppies. Stayed in town 4 days. My recommendations is move on to the next town.
- JAJean AndonneNov 8, 20251.0We ordered our food and was told to pull into a parking spot to wait. We waited 20 minutes for….cold not fresh food. What was the wait for? Upon realizing we didn’t get the Mac and cheese, we asked and was told “we’re out”. Why did she not inform us when we ordered or when the food was brought out. Chicken was cold. Fries were wrong size but charged extra. Our drinks were not given to us. It is a shame the level of incompetence. Missing items but our money was taken. This place needs to close.
- ESEDRICK SALOMONOct 31, 20251.0One more time-DO NOT SUPPORT THIS ESTABLISHMENT. THEY WILL RUIN YOUR DAY, GASLIGHT YOU, AND GIVE YOU THE WRONG ORDER TO TOP OFF THE DISRESPECT THAT YOU WILL RECEIVE THERE! The server there was very rude and disrespectful. He gave another patron my food order and then started to berate me for him not doing his job and checking receipts to make sure people have the right food. I was very hurt and taken aback at how he talked to me and treated me. It was not warranted. I tried to talk with him about how he was being disrespectful, then he just ignored me and continued to be crude and disrespectful. I called my wife to let her know what was going on, then he decided to bathe in the conversation, talk more crap, and try to berate me again while I was on the phone with my wife. All of this could have been avoided if he just said, "My bad. Let me get your food order corrected." But no, he wanted to embarrass me for some reason because he was having a bad day. I will never come to this establishment ever again, and I will tell others the same. I live in the area, and it's a shame that they treat people in the community like this. They will never get my business again. This occurred yesterday 10/30/25 at 7p. And after all that, he still ended up giving me the wrong order after I waited patiently after being disrespected. Also, he locked the doors early, so nobody else could come in and order. So I had to wait 10 minutes outside before he came to open the door again. Don't support this establishment. The service is trash. The servers are trash. It's just trash.
Frequently Asked Questions About Long John Silver's | A&W
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's in Matteson, IL accept reservations?
No, this location does not accept reservations.
Can I order online and pick up my food in-store at Long John Silver's in Matteson?
Yes, you can order online and pick up your food at participating Long John Silver's restaurants. Find the local location here: https://www.ljsilvers.com/locations
What types of payment does Long John Silver's in Matteson accept?
They accept American Express, Discover, Mastercard, and Visa, as well as debit card and mobile NFC payments.
What are the typical opening hours for Long John Silver's in Matteson, IL?
Generally, the restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday. Note that hours may vary and there are early closings on Easter Sunday.
Does Long John Silver's in Matteson offer delivery and in-store pickup?
Yes, they offer both in-store pickup and delivery services through platforms like DoorDash, Uber Eats, or Grubhub at certain locations.
Is the Long John Silver's location in Matteson family-friendly and accessible?
Yes, it welcomes families and children, has wheelchair accessible entrances, parking, seating, and restrooms, and offers high chairs.
Where can I see the menu for Long John Silver's in Matteson?
You can view the menu online at https://www.ljsilvers.com/menu/
What nearby stores can I visit around Long John Silver's in Matteson, IL?
Nearby you can find Dollar Tree, Burlington (a department store), Ross Dress for Less, and T-Mobile retail store, allowing you to shop before or after your meal.
What automotive services are close to Long John Silver's in Matteson?
Express Lube & Wash, Valvoline Instant Oil Change, Auto Clinic, and Frankfort Car Wash are nearby, making it convenient to service your vehicle while enjoying a meal.
Are there other dining options near Long John Silver's in Matteson?
Yes, nearby dining options include A&W Restaurant, Slice of Life Pizzeria, Abe's On Lincoln sports bar, Sanfratello's II Italian restaurant, Hot Grill diner, and Kismet restaurant, giving you a variety of cuisines to explore.