Dairy Queen Grill & Chill

Reviews

• AA

  Anonymous Gmail Account

  Oct 26, 2025
  5.0
  Staff is nice. Their food is done well and not overdone. And their order readiness is great. 4.5/5* Thanks for the extra cheese I didn't order though, guys. That truck was so confused afterwards...
• SS

  Siddly

  Oct 1, 2025
  1.0
  Every time i go here, for conviniance mostly because its right down the road on busy nights, and its continuously gotten worse and worse. Every time there is something wrong, i know its stressful working in a kitchen but ive worked customer service literally my whole life and there is no excuse for this. Let alone waiting in line for over an hour.
• CR

  Claire Roberts

  Sep 28, 2025
  3.0
  The only thing that makes me the most mad is the fact that the line only had 2-3 cars and yet I still waited in the drive thru for an hour. Not only that, but once I got up to the speaker they told me “one moment” like I didn’t just wait an hour in the line already. In the nicest way possible, the employees need to know how to correctly do their job. If I were them, I would’ve let them go and found people who actually appreciate their job. I’m hoping they don’t hire younger teenagers for this job. Other than that, the ice cream isn’t bad it’s self, and same with the food.
• JJ

  JDL

  Sep 23, 2025
  5.0
  Best DQ Ive been to in the entire USA!!! 10/10 service and food was super fresh!!!
• RH

  rebecca hargis

  Sep 22, 2025
  1.0
  It’s honestly unbelievable that waiting an hour in a drive-thru for two ice creams is considered acceptable. There were only three cars in line, and yet I still had to wait that long. I ordered an Oreo Cupfection—no marshmallow, just hot fudge. They also put marshallmallow after asking for it not to be. Also when they finally handed it over, the hot fudge was frozen to the cup, clearly from being made way too early and stored improperly. How hard is it to make sure that your products are actually ready when customers arrive? Least they could have done was made the blizzard first not the cupfection. Marshall Dairy Queen should be ashamed of this level of service. When you’re running a business, especially one centered around something as simple as ice cream, it’s basic customer service to ensure the product is fresh, the wait is reasonable, and the order is prepared correctly. They clearly failed on all fronts today. A major disappoint!

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