McDonald's

3.2
1463 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3010 West 159th Street, Markham, IL
60426, United States

Hours

Reviews

3.2
1,463 reviews
5 stars
442
4 stars
277
3 stars
260
2 stars
144
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.

Food Quality

Many reviews highlighted issues with cold, stale, or improperly prepared food, leading to dissatisfaction.

Management Issues

Customers expressed concerns about poor management practices, including lack of training and responsiveness to complaints.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
  • SO
    Susan Ohlson
    2 days ago
    1.0
    Thursday January 8 2026 I ordered my food through my app and actually sat for 22 minutes at the drive- thru speaker waiting to just give them my order number. It was ridiculous. My food was paid for or I would have pulled off. And then the receipt I get has no ink on it so I cant even do the survey on it. And its been like that forever. I think they do that on purpose so people cant do the surveys. But its ok. I'm going to corporate with this one. Im not sure if that is going to do anything. Maybe we need to stop going to this Location and teach them You can't just treat us any which way. Next I will be calling the actual store. Then I'm taking it to Social Media. Thats when it gets ugly for businesses. Do right 159th McDonalds. Get some people in there that are going to do their jobs. Start paying people what they are worth. Because if you dont. This might be the first McDonalds to close down. Because if service is this bad. I cant imagine what the inside cleaning looks like. The Board of Health needs to be called next. That might be my next call.
  • TC
    TRENESHIA CRANE
    Dec 31, 2025
    1.0
    Don’t waste your time. This why I just drive to the one on Pulaski & sibley. It’s sad people apply for a job and lack the basic skills of paying attention. I return my order an explain nothing was warm or fresh and my sandwich was missing stuff. So in return you add an overly excessive amount to the already now cold sandwich and hand it back.
  • JJ
    JAZMINE JONES
    Dec 25, 2025
    1.0
    The female manager black lady with the low hair cut has the worst attitude to be standing in a manger position she talk to the employee's like they beneath her..
  • FJ
    Fernando Jimenez
    Dec 24, 2025
    1.0
    They put some Sauce instead of giving me, chicken nuggets count your days
  • AA
    Auset Amun-ra
    Nov 17, 2025
    1.0
    Staff is ok but the maintenance man loves to dehumanize homeless people was there when I heard him harass a homeless person who paid for their meal

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 at this location.