Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
Many reviews indicated that food was often cold, stale, or improperly prepared, leading to dissatisfaction.
Cleanliness Issues
Several customers noted unsanitary conditions in the restaurant and bathrooms, which negatively impacted their experience.
Staff Attitude
There were numerous complaints about staff being unprofessional, disrespectful, and lacking basic customer service skills.
Management Concerns
Reviews highlighted issues with management, including poor handling of customer complaints and lack of effective training for staff.
AA
Auset Amun-ra
6 days ago
1.0
Staff is ok but the maintenance man loves to dehumanize homeless people was there when I heard him harass a homeless person who paid for their meal
NH
Nae. Her
Nov 1, 2025
1.0
This location has some of the most slowest, no common sense having workers, that give nothing but excuses while waiting on your order. By the time I got through the drive thru line after they took forever to even take my order my fries were cold & hard. I didnt want to wait any longer after explaining this to the girl who tried to act like she didn't know what was going on & pretended like she had given me free fries anyway talking about I can just keep the medium fry. Like huh 😖😤 are you ok?! I paid for both my small & medium fry already, you're not doing me any favor. Anyway, I just drove off. Never again! They are slow & it's just useless arguing with them, they don't care 🙄
MM
Marquez
Oct 28, 2025
1.0
Order one thing they will give the totally opposite.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 at this location.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, the drive-thru is open 24 hours a day, every day of the week.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I use mobile apps to order food from this McDonald's?
Yes, you can order via the McDonald's App available on both Apple and Android platforms.
What services does this McDonald's location provide?
The services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 3010 West 159th Street, Markham, IL 60426, USA.
Are there any nearby places of interest where I can go after my visit to McDonald's?
Yes, nearby places include Baskin-Robbins for ice cream, Popeyes® Louisiana Kitchen for chicken, and Dunkin' for coffee and donuts, perfect for a quick dessert or coffee after your meal.
How can nearby retail stores benefit customers visiting this McDonald's?
Customers visiting McDonald's can conveniently shop at nearby stores like Rent-A-Center for rental needs, Dollar Tree for discount supplies, and Citi Trends for clothing—all within the same area.
Is there any nearby financial service or ATM available close to McDonald's?
Yes, Midwest Title Loans offers financial services nearby, and you can also find a Coinstar Kiosk – Bitcoin ATM and Markham Bank & Trust with ATMs close to this McDonald's location.