McDonald's

3.2
1456 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3010 West 159th Street, Markham, IL
60426, United States

Hours

Reviews

3.2
1,456 reviews
5 stars
441
4 stars
276
3 stars
260
2 stars
144
1 star
335

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews indicated that food was often cold, stale, or improperly prepared, leading to dissatisfaction.

Cleanliness Issues

Several customers noted unsanitary conditions in the restaurant and bathrooms, which negatively impacted their experience.

Staff Attitude

There were numerous complaints about staff being unprofessional, disrespectful, and lacking basic customer service skills.

Management Concerns

Reviews highlighted issues with management, including poor handling of customer complaints and lack of effective training for staff.
  • AA
    Auset Amun-ra
    6 days ago
    1.0
    Staff is ok but the maintenance man loves to dehumanize homeless people was there when I heard him harass a homeless person who paid for their meal
  • NH
    Nae. Her
    Nov 1, 2025
    1.0
    This location has some of the most slowest, no common sense having workers, that give nothing but excuses while waiting on your order. By the time I got through the drive thru line after they took forever to even take my order my fries were cold & hard. I didnt want to wait any longer after explaining this to the girl who tried to act like she didn't know what was going on & pretended like she had given me free fries anyway talking about I can just keep the medium fry. Like huh 😖😤 are you ok?! I paid for both my small & medium fry already, you're not doing me any favor. Anyway, I just drove off. Never again! They are slow & it's just useless arguing with them, they don't care 🙄
  • MM
    Marquez
    Oct 28, 2025
    1.0
    Order one thing they will give the totally opposite.
  • DX
    Dohn John XXSTAYUPXX
    Oct 27, 2025
    1.0
    Sucks bad service didnt even eat their walked out
  • EH
    Elias El Hajj
    Oct 16, 2025
    4.0
    Nice and friendly crew..the food was great

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 at this location.