Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,278 reviews
5 stars
452
4 stars
236
3 stars
238
2 stars
96
1 star
256
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times without acknowledgment.
Order Accuracy
Many customers reported issues with incorrect orders and mixed-up items, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and cold food, contributing to a negative dining experience.
Speed of Service
Customers frequently complained about slow service, both in the drive-thru and inside the restaurant.
Food Quality
Mixed feedback on food quality, with some praising fresh items while others reported cold or poorly prepared food.
- GKGary KoesterDec 26, 20251.0Ordered al with no ketchup, a grinch meal and a small fry. Get home and no small fry and quick loaded with ketchup. I called and was treated rudely by whoever I talked to when I called to complain
- KHKris HNov 30, 20251.0Innovation confusion. Orders were mixed up with not knowing what drinks were yours and if correct. Employees were pleasant but confused. Slow service for not a busy time. Hope this is not a new trend.
- CMChristan MunozNov 8, 20251.0This is the worst McDonalds I have ever been to. Lacking customer service skills 100%. Stood at the counter for 20 minutes with no acknowledgment. An employee could have at least walked up and said we will be with you in a minute but nothing. They completely ignored me so I obviously left and will not return. I will drive to the Bourbonnais or Peotone McDonalds in the future. Corporate needs to step in and re-train their employees or shut it down.
- KAK ANov 3, 20251.0Store admitted they were having issues with the app and wouldn't work with me when I gave them the code for the offer. I walked out.
- AAADOct 31, 20252.0Worst McDonald's in the area. Always slow service. 20 min drive thru wait. Managers are rude. Orders and food are not accurate. Never uses the second window. So tired of this on. Needs to be overhauled.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's in Manteno, IL?
McDonald's in Manteno, IL is open from 5:00 AM to 11:00 PM Monday through Thursday, and Sunday. On Fridays and Saturdays, it is open from 6:00 AM to 9:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Can I order delivery from McDonald's in Manteno, and what are the delivery hours?
Delivery is available from 5:00 AM to 11:00 PM Monday through Thursday, and Sunday. On Fridays and Saturdays, delivery is available until midnight.
What payment options does McDonald's in Manteno accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's in Manteno offer any mobile ordering or rewards programs?
Yes, they offer mobile ordering through the McDonald's app and have the MyMcDonald's Rewards program where you can earn points for free food.
Is McDonald's in Manteno equipped with WiFi for customers?
Yes, WiFi is available for customers at this location.
Which nearby restaurants can I visit around McDonald's Manteno besides McDonald's itself?
Nearby you can find several dining options including Taco Bell for Mexican food, Jimmy John's for sandwiches, Pizza Hut for pizza, KFC for chicken, Monical's Pizza for Italian pizza, Subway for sandwiches, and Wendy's for burgers.
Are there nearby gas stations close to McDonald's in Manteno for convenient refueling?
Yes, Shell, BP, Circle K, Phillips 66 Gas, and Casey's General Store gas stations are nearby, making it easy to refuel before or after your visit.
What nearby financial services are available around McDonald's Manteno?
Nearby financial services include National Bank of Manteno and Peoples Bank of Kankakee, offering banking and business services.
Are there entertainment or specialty stores close to McDonald's in Manteno?
Yes, Family Video offers video and game rentals, Winnie’s Gaming Cafes provides a cafe and entertainment venue, and Haze Tobacco is a tobacco and e-cigarette shop nearby.