Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,048 reviews
5 stars
691
4 stars
409
3 stars
393
2 stars
172
1 star
383
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While some customers enjoyed fresh and hot food, others received cold or improperly prepared items.
Management Concerns
Several reviews highlighted unprofessional behavior from management and a lack of effective communication with customers.
Cleanliness
Mixed feedback on cleanliness; some praised the cleanliness of the restaurant and bathrooms, while others noted dirty tables and unpleasant odors.
Customer Experience
Overall customer experiences varied widely, with some praising friendly staff and quick service, while others expressed frustration with the treatment received.
- PTpatricia denise thomasNov 14, 20251.0I’m not from Lansing I am from Chicago I also know how to cook my own food and is the second eldest of 5 children to me this food from delivery is disrespect
- ARanthony richardNov 11, 20255.0Good food and service
- LWLena WattsNov 1, 20253.0I don't know what's going on with McDonald's, but they have not been salting their fries. The fries are the best thing on the menu and they're ruining them. Please fix it.
- JWJoey WolakOct 30, 20251.0Waited for over an hour for one chicken wrap. Walked out. No one had answers. No one was nice or helpful. God awful service and customer service.
- JJJames Spencer JrOct 16, 20251.0These goofy managers need to stop letting there employees letting the uber eats drivers n the door dash drivers walk out with orders n not pressing confirm on there phone so basically yall can let them take off with a order unless it's confirm on there phone that they picked up the order
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Lansing, IL?
McDonald's in Lansing, IL is open 24 hours every day of the week.
Is there a drive-thru service available and what are its hours?
Yes, there is a drive-thru service available 24/7, open all day every day.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 6:30 AM to 1:30 AM. You can order online or via the McDonald's App.
What types of payment are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location offer?
This location offers DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Lansing, IL?
McDonald's is located at 17810 S Torrence, Lansing, IL 60438, USA.
Are there any nearby dining options close to this McDonald's?
Yes, nearby dining options include Johnny K's Patio, Dairy Queen, Subway, Baskin Robbins, Dunkin', and Golden Crown.
What automotive services are available near McDonald's in Lansing?
Nearby automotive services include Jiffy Lube, Forza Customs, Jim's Auto Clinic, Auto Clinic & Muffler Shop, Phillips Chevrolet Lansing Service, and Ridgeway Chevrolet Inc.
Are there nearby entertainment or community spaces around this McDonald's location?
Yes, The Steven Center of Performing Arts and Arcadia Palace Masonic Lodge are nearby community and entertainment options.
How can customers use technology to order or access offers at this McDonald's?
Customers can order via the McDonald's app available on iOS and Android, use mobile ordering, and access mobile offers and rewards through MyMcDonald's Rewards.