McDonald's

3.8
1060 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
653 S Rand Rd, Lake Zurich, IL
60047, United States

Hours

Reviews

3.8
1,060 reviews
5 stars
454
4 stars
242
3 stars
177
2 stars
65
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy and slow service, particularly in the drive-thru.

Food Quality

While many enjoyed the food, there were complaints about cold fries and incorrect orders.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, although some noted instances of rudeness.

Cleanliness

The location is generally praised for being clean and family-friendly.
  • DA
    diana alonso
    2 days ago
    1.0
    Adriana short skinny lady sometimes at drive thru sometimes workes in the front counter. She has really bad customer service. 👎 2nd time she takes my order and gives me attitude.
  • AC
    ana caballero
    Jan 3, 2026
    1.0
    no saben leer 😂 y la extra cream? I’m pretty sure that says extra cream
  • AA
    Alex Angulo
    Dec 29, 2025
    3.0
    Fries were cold twice.
  • CS
    Christophe Selvais
    Dec 26, 2025
    5.0
    I absolutely love McDonald’s. This location has always been awesome for me. I still have great memories of playing in the ball park here as a kid, which gives the place a lot of nostalgic charm. The drive-thru is really fast and efficient, which I appreciate every time I stop by. The chocolate milkshakes are a standout — they have this smooth and smoky flavor that’s honestly incredible and surprisingly memorable. When I order a Quarter Pounder with Cheese, it’s always grilled fresh, just the way it should be. The fries are consistently hot and crispy, and everything comes together with a great overall vibe that makes the visit enjoyable. Solid food, fast service, and good memories all in one place. I like it very much and highly recommend this McDonald’s.
  • RG
    Ronald Goldberg
    Dec 23, 2025
    2.0
    Forgot to give a sauce for mc nuggets

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 653 S Rand Rd, Lake Zurich?

McDonald's at 653 S Rand Rd, Lake Zurich is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open every day from 5:00 AM to midnight.