Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
721 reviews
5 stars
288
4 stars
142
3 stars
106
2 stars
58
1 star
127
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback varied on staff friendliness, with some praising polite employees while others noted rudeness and lack of professionalism.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, suggesting a need for better maintenance.
- AHAnton H3 days ago1.0Not 24 hour lime advertised
- DDDis_Is_BearDec 27, 20253.0Explain this
- YKYuliia KulinichDec 21, 20251.0We had to wait for a long time and they kept serving other people that came after us. The worker was slowly. French fries were bitter and not delicious. They need more often to change oil. My kids and I did not like that McDonald’s.
- SSsteve shileyDec 10, 20251.0Slow! Be ready to wait 30 minutes for your food.
- ZZZachDec 8, 20252.0If you plan on going through the drive thru at 145pm not at lunch time be prepared to wait in line for 10 min+
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 123 Quentin Road, Lake Zurich?
McDonald's at 123 Quentin Road in Lake Zurich is open for dining from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does this McDonald's offer drive-thru service, and what are the hours?
Yes, this McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM.
Can I get food delivered from this McDonald's, and when is delivery available?
Yes, delivery is available daily from 5:00 AM to 11:00 PM except on Friday and Saturday when delivery service extends to 1:00 AM.
What pickup and delivery options does McDonald's provide?
McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
How can I order McDonald's food online or via an app?
You can order online via McDonald's delivery URL or use the McDonald's app available on the Apple App Store and Google Play Store for convenient mobile ordering.
What payment methods are accepted at McDonald's on Quentin Road?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby coffee shops if I want an alternative to McDonald's coffee?
Yes, Starbucks is located nearby if you're seeking additional coffee or smoothie options in the area.
Where can I access banking services near McDonald's in Lake Zurich?
Nearby banking services include PNC Bank, PNC ATM, and Hawthorn Woods Community Bank, all conveniently located near McDonald's.
Are there grocery stores close to McDonald's on Quentin Road?
Mariano's supermarket and grocery store are located near McDonald's, offering convenient access for shopping before or after your meal.
What services are available nearby McDonald's for families and children?
Kiddie Academy of Hawthorn Woods provides day care and preschool services near McDonald's, making it convenient for families visiting the area.