Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
713 reviews
5 stars
287
4 stars
141
3 stars
105
2 stars
57
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, incorrect, or poorly prepared items.
Cleanliness
Many reviews highlighted unsanitary conditions both inside and outside the restaurant, with dirty tables and trash issues.
Staff Friendliness
There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and lack of professionalism.
Inconsistent Experience
Overall, customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
- BPBruce PetersNov 1, 20255.0Outstanding service
- BBBellaOct 26, 20255.0my family have been going her for years and everything is good
- IPIsabel PerezOct 25, 20251.0I found a bandaid in my food. I was disgusted. They need to wear gloves when preparing the food.
- KKKaseyOct 23, 20254.0There are large crows feasting on the outdoor trash cans in the parking lot. They pull out the paper bags n drop them outside the trash cans. Hopefully they can be changed to covered ones to prevent future pest issues.
- SSSteve SOct 18, 20255.0Very nice and friendly staff
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 123 Quentin Road, Lake Zurich?
McDonald's at 123 Quentin Road in Lake Zurich is open for dining from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does this McDonald's offer drive-thru service, and what are the hours?
Yes, this McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM.
Can I get food delivered from this McDonald's, and when is delivery available?
Yes, delivery is available daily from 5:00 AM to 11:00 PM except on Friday and Saturday when delivery service extends to 1:00 AM.
What pickup and delivery options does McDonald's provide?
McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
How can I order McDonald's food online or via an app?
You can order online via McDonald's delivery URL or use the McDonald's app available on the Apple App Store and Google Play Store for convenient mobile ordering.
What payment methods are accepted at McDonald's on Quentin Road?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby coffee shops if I want an alternative to McDonald's coffee?
Yes, Starbucks is located nearby if you're seeking additional coffee or smoothie options in the area.
Where can I access banking services near McDonald's in Lake Zurich?
Nearby banking services include PNC Bank, PNC ATM, and Hawthorn Woods Community Bank, all conveniently located near McDonald's.
Are there grocery stores close to McDonald's on Quentin Road?
Mariano's supermarket and grocery store are located near McDonald's, offering convenient access for shopping before or after your meal.
What services are available nearby McDonald's for families and children?
Kiddie Academy of Hawthorn Woods provides day care and preschool services near McDonald's, making it convenient for families visiting the area.