Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
951 reviews
5 stars
345
4 stars
179
3 stars
125
2 stars
72
1 star
230
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Several customers complained about the quality of food, including cold fries and poorly prepared items.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of professionalism.
- VPViral Patel2 days ago1.0We purchase a McFlurry Oreo which was not mixed. Manager/ shift in charge just put the Oreo on the top of the softy
- QDQueen DariceNov 13, 20255.0I usually go to McDonalds and try to order a fish filet with a whole piece of cheese plus pickle and tarter sauce. This is the first McDonalda that got it right and I want to thank the young man working Wednesday night who took the time to listen and understand that I paid for extra cheese and wanted the pickles and tarter sauce too. He also made sure due to my child that has a fish allergy the rest of my order was in a separate bag. I thank the young lady that took the order yet give a special shout out to the young man who came to the window to make sure my order was right. Thank you young man I pray blessings to you. I wish I had gotten your name. Be blessed.
- MDMike DOct 25, 20251.0This place should literally not exist. All of them should lose their jobs. Never fast service always insanely slow. Orders are never correct. No one practices good hygiene. Placed an order for breakfast before breakfast ended then had to sit in line for half an hour to get told. Oh it's lunch time and we're not serving breakfast any longer when I ordered when they were serving breakfast. Terrible service every single time.
- JLJohn daniel LeanzaOct 22, 20255.0Food is mcdonalds , but the service is great!
- JBJulie BunceOct 15, 20255.0Great job for fast food and service
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's at 2580 W Golf Rd, Hoffman Estates?
McDonald's is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have drive-through service and what are the hours?
Yes, the McDonald's drive-through is open daily from 5:00 AM to 11:00 PM.
What delivery services does McDonald's Hoffman Estates offer?
They offer curbside pickup, delivery including same-day and no-contact delivery.
How can I order McDonald's delivery online from this location?
You can place a delivery order online at https://mcdonalds.order.online/business/-5579
Is there a McDonald's mobile app available for ordering?
Yes, the McDonald's App is available on both the Apple App Store and Google Play Store for convenient ordering.
What payment options are accepted at McDonald's Hoffman Estates?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any places to visit near McDonald's Hoffman Estates for a coffee or snack?
Nearby coffee and snack spots include Cafe Parlay, Dunkin', Starbucks, and Baskin-Robbins, perfect for a quick treat before or after your McDonald's visit.
Where can I find ATMs close to McDonald's at 2580 W Golf Rd?
There are several ATMs nearby including LibertyX Bitcoin ATM, RockItCoin Bitcoin ATM, The Exchange Network, BMO Harris Bank ATM, and Chase ATM.
What nearby shopping centers are close to McDonald's Hoffman Estates?
Hoffman Village shopping center is nearby, offering additional shopping options around your McDonald's visit.
Are there any recreational activities near McDonald's in Hoffman Estates?
Yes, Congo River Golf and Exploration Co and Congo River Miniature Golf provide miniature golf and recreation close by for family fun.