Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers praised the food as fresh and tasty, many others complained about cold or incorrect items.
Inconsistent Experience
The overall experience varied greatly, with some customers having positive interactions while others faced significant issues.
Drive-Thru Problems
The drive-thru service was frequently criticized for being slow and often getting orders wrong.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, particularly in the dining area and with food preparation.
JF
James Freeman
Jan 4, 2026
1.0
Im tired of driving all the way here for breakfast that you stop serving 20 mins early every time. Get it together.
RM
Randy Moore
Jan 3, 2026
1.0
The outlets are covered by plates, that seemed ridiculous and off-putting
AO
Angela Ortega
Dec 17, 2025
5.0
This is seriously the best McDonald’s late night. I get out of work around 2 am and I stop here. Everything is so fresh and tasty and the girls working night shift are the best. Thanks ladies!
JV
John Vanecek
Dec 12, 2025
2.0
Customer service is horrible I will not return until someone calls me back regarding my problem
CA
Central Avenue Condo Assoc
Dec 7, 2025
1.0
Plan to be ignored if you show up here expecting to be able to order food. I wouldn’t suggest trying a delivery service either as they were ignoring the couriers too.
What are the operating hours of McDonald's in Hillside, IL?
This McDonald's location in Hillside, IL is open 24 hours a day, 7 days a week.
Does this McDonald's offer drive-thru service?
Yes, the McDonald's at 4012 Roosevelt Rd features a drive-thru that operates 24/7.
Can I place a delivery order from this McDonald's?
Yes, you can order delivery any time as they offer 24/7 delivery service.
What payment options are accepted at this McDonald's?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What kinds of menu items can I expect at this McDonald's?
The menu offers a variety of options made with quality ingredients including breakfast items, burgers, sandwiches, coffee, ice cream, and more.
What nearby restaurants can I visit around McDonald's at 4012 Roosevelt Rd?
Nearby dining options include Emilio's Tapas Bar Restaurant, IHOP for breakfast and brunch, Wendy's for fast food, Wing Snob for chicken wings, and Stella's Place cafe and restaurant.
Are there any automotive services near this McDonald's?
Yes, nearby you can find Route 38 Oil and Lube, Lube Pro's, and APEX Speed & Performance for automotive repairs and oil changes.
What other useful stores or facilities are located near this McDonald's?
Nearby you will find retail and furniture stores like American Mattress and Mattress Firm, financial services like Western Union and PLS Loan Store, and convenience stores such as Walgreens.