Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
623 reviews
5 stars
228
4 stars
132
3 stars
126
2 stars
52
1 star
85
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.
Food Quality
Food quality was inconsistent, with some reviews noting hot and fresh items, while others mentioned cold or poorly prepared food.
Drive-Thru Experience
Drive-thru service was often criticized for long wait times and confusion during order taking.
Cleanliness
Several customers noted cleanliness issues in the dining area and with food preparation.
- DSDrew ShidleNov 5, 20255.0Classic McDonald's
- SLSecondHand Treasures LLCOct 17, 20251.0Was there Friday around 6pm and ordered a quarter cheese meal meat was burnt and cold and a filet of fish only cheese and received a Big Mac with xtra sauce instead. Horrible service if you place the tickets on the bag doesn’t that mean you checked the order???? There is a big difference between a fish and a hamburger. I’m from out of town and was dropping food off to my fiancé at work so this was very upsetting as there was no time to go back and get it fixed.
- JMJeff ManningOct 13, 20251.0Two times in two weeks I get home and they short my order, I called and complained, I might as well been talking to a kindergartener, so they made about $10 on me
- PEpurespens editsSep 22, 20253.0My chicken sandwhich started speaking in fluent Vietnamese
- KSKamryn SkaggsSep 21, 20251.0They were sitting there on their phones laughing instead of serving us, we waited in the drive through for at least 15 mins before they gave us our drink
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 728 W Main St, Hillsboro, IL?
McDonald's is open every day from 5:00 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is available daily from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's in Hillsboro, IL?
Delivery is available every day from 5:30 AM to 10:30 PM.
What services does this McDonald's location offer for order pickup and delivery?
This McDonald's offers curbside pickup and McDelivery services.
Where can I place an online order for delivery or curbside pickup?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on the Apple App Store and Google Play Store.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service.
What nearby fast food restaurants are close to McDonald's at 728 W Main St?
Nearby fast food options include Hardee's and another McDonald's location, providing convenient alternatives or complementary choices for customers.
Are there any nearby coffee shops where I can go before or after visiting McDonald's?
Yes, Ground to Grounds Coffee Shop and Cozy Cafe are nearby, offering great spots to enjoy coffee alongside your McDonald's visit.
What nearby facilities can help with travel or errands when visiting McDonald's?
Nearby places include LibertyX Bitcoin ATM, Shell gas station, and UPS Access Point location, which can be convenient for financial needs, refueling, or shipping services during your visit.