Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
748 reviews
5 stars
231
4 stars
148
3 stars
176
2 stars
75
1 star
118
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food being cold, overcooked, or not prepared correctly.
Service Speed
Customers experienced long wait times, especially during evening hours, with some waiting over 30 minutes for their orders.
Staff Friendliness
While some reviews praised friendly staff, others noted a lack of professionalism and poor attitudes from certain employees.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions.
Order Accuracy
Numerous customers complained about incorrect orders and missing items.
- L4LiteBrite 4541 day ago1.0I HATE YALL WITH A PASION! IF SOME ONE ORDERED ON THE MOBILE APP. HOW YOU STILL GET IT WRONG. BACON EGG AND CHEESE BAGEL BUT THEY GAVE ME A BAGEL WITH NO BACON. I CANT WITH THEM. I RATHER DRIVE 20MINS AWAY THAN TO GO BACK.
- NDNathan DavisNov 17, 20251.0For years we keep stating no onions,was told there's two types of onions ,the only difference is how they're cut, no onions means no onions , staff management has attacked me routinely for years on social media over it and whoever answers the call complaint , statesthat it is my fault for not specifying the onion type and just laughs . Not really a good place if you are from the small town it is located in because if you are not liked you will get unprofessionally thrashed on public social media ,they have even called the police to say it was just bias local drama A simple no onion request went too far. The only positive I do have is . Their ice cream machine has never been down for a mcrlurry. Those never got messed up.
- VIVan Eldon Chaney IIINov 13, 20251.0Burgers were cold fries were cold needs improvement
- SWShauna WiskirchenNov 13, 20253.0Atmosphere was clean...food was cold and service was less than par 😳
- VNVanessa NelsonOct 18, 20252.0It’s a waste of money every time. Usually everyone is very friendly and doing what they can. The food just sucks, you’re usually missing something or waiting 30+ minutes for cold and messed up food. Doesn’t matter what I get, anytime of day it’s old/cold. Unless you’re getting coffee or soft drinks, save yourself the hassle and money and literally go anywhere else-Casey’s pizza or circle k sandwiches are better at this point.
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location in Havana, IL?
McDonald's at 270 E Dearborn in Havana, IL is open daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.
Does this McDonald's offer delivery services, and what are the delivery hours?
Yes, delivery is available every day from 6:00 AM to 11:00 PM through their online ordering platform.
Are there drive-thru options and when is the drive-thru open?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Can I place my order using a mobile app for easier pickup or delivery?
Absolutely, you can order via the McDonald's App available on both Apple App Store and Google Play Store for convenient mobile ordering and curbside pickup.
What payment methods are accepted at this McDonald's location?
This McDonald's accepts a variety of payment options including American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald’s?
Yes, WiFi is available for customers at this McDonald’s location.
What nearby landmarks or services can help me locate this McDonald’s or plan my visit?
Nearby, you can find the UPS Access Point location for shipping needs, CVS Pharmacy for health and shopping, and Havana Community Bank for ATM services, which can serve as helpful landmarks when visiting McDonald's.
Are there any nearby places to visit before or after dining at McDonald’s?
You might consider visiting Spoon River College or the Havana High School Football Field and Track nearby, making it convenient if you plan to catch a game or attend a class before or after your meal.
What lodging options are available near McDonald’s for visitors?
Nearby lodging options include Sycamore motor lodge and Antler Creek Lodge, ideal for visitors planning to stay in the Havana area.
Are there convenience stores or gas stations near McDonald’s for additional errands?
Yes, there are several convenience stores and gas stations nearby, including Circle K and Mac’s Convenience Store, which are useful for quick stops before or after visiting McDonald’s.