McDonald's

3.7
1053 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1050 E Lake St, Hanover Park, IL
60133, United States

Hours

Reviews

3.7
1,053 reviews
5 stars
443
4 stars
235
3 stars
162
2 stars
61
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and dining areas.

Order Accuracy

A significant number of customers experienced issues with missing items or incorrect orders, indicating a lack of attention to detail.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or poorly prepared food.

Speed of Service

Several reviews mentioned long wait times for food, particularly during busy hours, contributing to a negative dining experience.
  • TH
    Tae Hunter
    Nov 7, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️
  • GE
    Gary Ewen
    Oct 2, 2025
    1.0
    Because I am homeless McDonald's refused to serve me refuse to take my order left me standing there embarrassed without even acknowledging that I'm ready to order food. They bypassed me and continue just to have me standing there in the lobby while because again I am homeless they did not even acknowledge the fact that I was there to order food. The manager Maria responded attitude and then continuing to say do whatever you want. I would not recommend listening or allowing this woman to be a manager of the store let alone treat their customers with this sort of respect.
  • KV
    Katherine Vaporis
    Sep 19, 2025
    5.0
    I keep meaning to leave a review because this is the absolute best McDonald’s! The workers are outstanding and quick. The orders are always accurate, and they never miss an online order, which seems to be a common occurrence at most McDonald’s. We go out of our way to go to this McDonald’s to get our coffees because the workers are just so nice. It takes them less than a minute sometimes to get the order together. We really appreciate the service here!
  • SS
    Svitlana Semochko
    Sep 14, 2025
    2.0
    Забули додати у наші бургери сир, хоч ми його замовили і оплатили.
  • EE
    Ela
    Aug 27, 2025
    1.0
    I have been here multiple times and every time I have to wait for my food and always something is missing from my order. Very bad service.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1050 E Lake St, Hanover Park?

McDonald's is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.

When is the drive-thru available at this McDonald's location?

The drive-thru operates from 4:30 AM to midnight Monday through Thursday and Sunday, and from 4:30 AM to 1:00 AM on Friday and Saturday.