McDonald's

3.7
1057 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1050 E Lake St, Hanover Park, IL
60133, United States

Hours

Reviews

3.7
1,057 reviews
5 stars
441
4 stars
235
3 stars
162
2 stars
62
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Cleanliness

Many customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

Frequent complaints about missing items and incorrect orders were noted, indicating a lack of attention to detail.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning stale or improperly prepared items.
  • YY
    Yuliia Yuliia
    Jan 4, 2026
    1.0
    This is very unacceptable. How can you not provide a receipt, especially when the payment is made in cash? I have never experienced this at McDonald’s before. This just happened.
  • LL
    Lupe
    Dec 24, 2025
    1.0
    if i could give a 0 i could, Really disappointing experience. My total was about $15 and I paid with a $20 bill. The cashier gave me only a few cents back and didn’t return the rest of my change until I asked for it which should’ve been automatic. I’m a younger customer and I came in by myself, so it felt like they didn’t take me seriously or thought I wouldn’t notice. No customer should feel uncomfortable or like they have to double-check simple change. Definitely not a good experience at all.
  • GG
    Gma
    Dec 9, 2025
    1.0
    Have been here 3x hoping for better, egg mcmuffin was not good at all, another time..frozen cokes tasted like dirty water and egg biscuit sandwich was very hard...very disappointing
  • EE
    E
    Dec 5, 2025
    1.0
    Everytime I order from here they forget something. I just reordered again and asked them to add the meal that was missing and they said to contact DoorDash. It’s funny how they gave me attitude. When they were in the wrong. Please do better the extra meal was for my daughter. Your manager should check your cameras and see what’s going on.
  • JH
    John Hann
    Nov 25, 2025
    2.0
    Worst McDonald's ever!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1050 E Lake St, Hanover Park?

McDonald's is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.

When is the drive-thru available at this McDonald's location?

The drive-thru operates from 4:30 AM to midnight Monday through Thursday and Sunday, and from 4:30 AM to 1:00 AM on Friday and Saturday.