Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,185 reviews
5 stars
445
4 stars
245
3 stars
203
2 stars
95
1 star
197
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others noted rudeness and poor service.
Food Quality
Several reviews mentioned concerns about food quality, including stale items and poor preparation.
Cleanliness
There were serious complaints regarding cleanliness, including reports of cockroaches and unsanitary food handling.
Speed of Service
While some customers appreciated fast service, others experienced long wait times and delays.
- ASAlberto Salazar2 days ago5.0Delectable!
- ISInvoluntary SoulDec 30, 20255.0Great location, friendly staff
- ISIrene StephensDec 30, 20251.0The most unfriendly people. No hi hello or thank you or have a good day corporate needs to step in
- CRCapri RDec 21, 20255.0Went to round lake location first. Asked for extra fudge (left sundae.) The lady swore she did put extra. Thought she was gaslighting me when I saw it. Went to this location (right) and THAT'S what I like to see!! Thanks for not doing me dirty like RL
- FGFuzionBound GamingDec 1, 20251.0Ordered a Bigmac and some nuggets and after I got through DT I had one patty on my bigmac and 2 less nuggets. So the protein demon stole my patty and nuggs? This isn’t the first time they got my order wrong but this was just the icing on the cake. Talked to customer support and they basically said there is nothing they can do it has to be the store that issues refunds and whatnot and it’s been over a month now no reply…
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location?
This McDonald's is open Monday through Friday from 6:00 AM to 10:00 PM, Saturday 12:00 AM to 11:59 PM, and Sunday 6:00 AM to 10:00 PM.
What are the drive-through hours at McDonald's on Fridays?
On Fridays, the McDonald's drive-through is open from 5:00 AM until 4:00 AM the next day, providing extended hours past midnight.
Is delivery available from McDonald's and what are the delivery hours?
Yes, McDonald's offers delivery service from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
What services does this McDonald's offer for ordering and pickup?
This location offers drive-thru, curbside pickup, delivery including same-day and no-contact delivery, mobile ordering, and WiFi services.
Where is this McDonald's located?
This McDonald's is located at 1804 E Belvidere Rd, Grayslake, IL 60030, USA.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order from McDonald's via mobile apps?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, with quick links for easy access.
Can you recommend nearby places to visit around this McDonald's in Grayslake?
Nearby places include Starbucks for coffee, Dulce Margaritas and Puerto Acapulco for Mexican cuisine, and Merienda Cafe for Filipino and Asian food, perfect for visiting before or after your meal.
Are there convenient gas stations near McDonald's in Grayslake?
Yes, nearby gas stations include Circle K, BP, Shell, and Graham Enterprise, which also offer convenience stores and car washes, useful for fueling up or quick shopping when visiting McDonald's.
What nearby transit or service points can help customers visiting McDonald's?
Customers can find multiple ATMs nearby such as Bitstop Bitcoin ATM, LibertyX Bitcoin ATM, and The Exchange Network. Additionally, Walgreens pharmacy and Western Union money transfer services are in close proximity, adding convenience to your visit.