McDonald's

Reviews

• EM

  Ethan Merz

  6 days ago
  1.0
  This location is ridiculous and the night manager should be fired. I came by on 11/12 for an online order and they told me the system was down and have yet to refund me my money, Now today 11/18, they tell me my order is going to be a 30 minute wait because they have to thaw out buns. How poor does leadership have to be to let a HAMBURGER RESTAURANT run out of buns? Every location this franchisee owns is awful. Including Johnson road and pontoon beach location. Save your money or go to a different fast food chain.
• SS

  Stephen Spink

  Nov 14, 2025
  5.0
  All of the staff are friendly. Food is served hot and lobby is always clean.
• AA

  Angela

  Nov 3, 2025
  1.0
  I ordered a buffalo ranch combo tonight and it was dry as hell no sauce bread was damn near burnt jus a broke piece of bacon and nothing more yall need ro do better
• IS

  Ingrid Scott

  Oct 31, 2025
  5.0
  Love this place. Workers are so kind.
• KC

  Kelly Crumpton

  Oct 13, 2025
  1.0
  I dont like to complain about any restaurant's. I love to give good reviews and props where it is given. To give restaurants bad reviews just sucks when you get so many wrong orders and rude. I mean, just rude service where you actually do want to get physical with somebody like when your a teenager and kmow what respect is. That's how rude they are to you in here. When they mess up your order and I don't mean oh, they put pickles on it kind of mess up or something like that. I mean mess up your order completely. Where if you ask for everything on your burger, you will get a plain burger I mean plain and almost brunt its gross. If you do get everything on it like, you ask, they just throw it all on there. When you open the wrapper, it gets everywhere, like ketchup, they will soak the whole burger in ketchup, so you never ask for extra Mayo, ketchup, mustard or anything like that, because then they soak it, where your meat or whatever just slides right off and it's disgusting. If you ask for fresh nuggets and fresh fries, you will get frozen fries. Burnt nuggets or double dip nuggets. That's been sitting for a while and they redipped them. Yeah, I worked enough restaurants to know when people do that to your food cause it's disgusting. You can taste the oil on it and i'm not talking good taste either tastes like you ate the nugget straight out of the fryer trap at the bottom of fryer. The customer service now very rude. They get attitudes with you if you ask for anything fresh. Anything off your burger whatevor they're just rude if you get a nice employee that's like finding a diamond in the rough. I refuse to go back. I spent almost $30.00 on 3 mealsb and if it wasn't cold, it had the wrong stuff on it, where you just can't take it off. I had the receipt had the food. They would not give me my money back. Or replace it and that Is uncalled for and unacceptable. I work very hard for my money and when I get to eat out , even if it is mcdonald's , that's a luxury for me. So when you go to this restaurant , you are taking a chance like playing the lotto but with your food.

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