Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff and poor customer service, with many experiences of long wait times and incorrect orders.
Food Quality
Numerous reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction with the overall dining experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms, which contributed to a negative perception of the establishment.
Management Issues
There were complaints about unprofessional management and staff, with reports of employees being inattentive and not addressing customer concerns effectively.
JL
Joel Linares
Nov 21, 2025
4.0
Kinda good !
EM
Ethan Merz
Nov 18, 2025
1.0
This location is ridiculous and the night manager should be fired. I came by on 11/12 for an online order and they told me the system was down and have yet to refund me my money, Now today 11/18, they tell me my order is going to be a 30 minute wait because they have to thaw out buns. How poor does leadership have to be to let a HAMBURGER RESTAURANT run out of buns? Every location this franchisee owns is awful. Including Johnson road and pontoon beach location. Save your money or go to a different fast food chain.
SS
Stephen Spink
Nov 14, 2025
5.0
All of the staff are friendly. Food is served hot and lobby is always clean.
AA
Angela
Nov 3, 2025
1.0
I ordered a buffalo ranch combo tonight and it was dry as hell no sauce bread was damn near burnt jus a broke piece of bacon and nothing more yall need ro do better
What are the regular operating hours of McDonald's at 2045 Madison Avenue, Granite City?
McDonald's is open daily from 5:00 AM to midnight (00:00).
Does this McDonald's location offer drive-thru services and what are the hours?
Yes, this McDonald's has a drive-thru available daily from 5:00 AM to midnight (00:00).
Can I order McDonald's food for delivery and what are the delivery hours?
Yes, delivery is available every day from 5:00 AM to midnight (00:00).
What types of payment does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What drive-through and pickup services does this McDonald's offer?
They offer drive-thru service, curbside pickup, same-day delivery, and no-contact delivery.
Is there a mobile app I can use to order McDonald’s at this location?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Where is this McDonald's located?
It is located at 2045 Madison Avenue, Granite City, IL 62040, USA.
What nearby medical facilities are close to this McDonald's?
Nearby medical facilities include the Center for Joint Therapy, Fred Ginsberg, MD, and Illinois Southwest Orthopedics, among others, which can be convenient if you're visiting or in need of medical services before or after your meal.
Are there any nearby pharmacies or convenience stores near McDonald's?
Yes, Walgreens is nearby and can be a convenient stop for vitamins, supplements, or pharmacy needs when visiting McDonald's.
What other services or points of interest are near this McDonald's that customers might find useful?
Nearby you can find a USPS post office, LibertyX Bitcoin ATM, and Zips Car Wash, which can be useful for mailing, financial services, or vehicle cleaning before or after dining.