McDonald's

Reviews

• TN

  Tarmela Nguyen

  Nov 12, 2025
  1.0
  Put in a mobile order and they refused to give me my order, even though I had the order number and online receipt. Had to have my husband come up. They finally said they had it but when we got home the food was hard and looked like it had been on the ground. The fries had dirt and small hairs in it. All of the food was cold and hard. That food was supposed to be for my children and because of their petty actions my children could have got seriously ill! Granite City I think it's time we go to the corporate offices of these restaurants because the franchise owners of these establishments aren't taking the safety of their customers and their families seriously! Don't suppose these business that are intentionally trying to harm our families.
• JW

  Jadyn Watson

  Nov 9, 2025
  1.0
  I recently today ordered fries, and they’re oil was so old that I had heart burn and I thought I was going to die, my Frenc fries were so brown and I gave them back and the lady gave me the same thing, a health inspector needs to come and see this place and look at the kitchen and shut it down.
• DW

  donald wilkerson

  Nov 8, 2025
  1.0
  It says 24 hours, but i've sat in the drive through several times for over 15 minutes.And they never came. Im currently sitting in this Drive thru now typing this and they still Haven't came
• EH

  Elyssa High

  Nov 7, 2025
  1.0
  Don't bother placing an order online, there's no point. Tried to get some breakfast on my way to work and ended up waiting a full 15 minutes on a burrito. I know because I literally heard them bag the breakfast sandwich I also got, then ask for the burrito. Multiple times. And that was after my order was marked completed. I watched them serve literally everyone else in the store before me. I had 2 items and the breakfast sandwich I got was cold by the time I finally got it because they had bagged that first. AND I was late to work because of all this. Awful start to my day, thanks McDonalds.
• BS

  BreAnna Spink

  Oct 28, 2025
  1.0
  It wasn't as horrible as it usually is. My kids get to pick a place at least once, if I can afford it, it'll end up being two lol. A younger new lady because I've never saw her before. (Sounds like horrible parenting)🤷‍♀️🤣🤣 usually I place a mobile order and I order the say exact thing and SOMETHING is always wrong or not in the bags. I'll place a mobile order and get out of the quicker by just running up there. The "younger females" seem to care more about their phones than giving me what I ordered and paid for. It's like I'm bothering them. It's just always been an issue with the younger crew especially thinking their above us or myself in general. I give respect when I get respect

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