Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
While some staff were praised for their friendliness, numerous reviews highlighted rude behavior and lack of professionalism from certain employees.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty areas and unpleasant odors.
Food Quality
The food quality received mixed reviews, with some customers enjoying their meals while others reported cold or poorly prepared items.
MA
mohd anwar
Nov 10, 2025
1.0
Bad experience!!! waited in line for 10 minutes then received the order. & We received cool coffee then I came back the guy he told me I will make new coffee & then one lady came window & saying we drink whole coffee we just drink little bit ...she don't have sens to talk with customer TERRIBLE customer service
JN
john nava
Oct 25, 2025
1.0
save ur time and money this place is going out of busi. soon. they mess up the simple orders go to the one on lake st
EP
Elizabeth Pugh
Oct 20, 2025
3.0
Not the A team for attention to detail. Always need to check your order before leaving the drive thru. They try to give expired milk with their happy meals at least half the time, when you point it out they seem as though the concept is foreign. Food is usually ok if you actually get what you order. Last time they actually forgot the cheeseburger for our cheeseburger meal, and gave us a random tub of sweet and sour sauce instead. 🤔
MU
Melissa Urbina
Oct 2, 2025
1.0
Hash browns are ALWAYS hard and over cooked at this McDonald’s!
PP
Pete
Aug 29, 2025
5.0
Ann was very friendly and awesome , good to have people that are in a good mood working
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to 11:00 PM Monday through Sunday, except Sunday when it closes at 10:00 PM.
When is the drive-thru available at McDonald's?
The drive-thru is open daily from 5:00 AM until midnight.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery, including same-day and no-contact options, through their online ordering platform.
How can I place an order for McDonald's delivery or pickup?
You can place an order using the McDonald's App, or online via their delivery website at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 292 E Army Trail Rd, Glendale Heights, IL 60139, USA.
What services does this McDonald's location offer?
The location offers Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Burrito Parrilla Mexicana, Taco Bell, Shaahi Pizza, Steak ’n Shake, and Buns On Fire - Glendale Heights.
What nearby grocery stores can I visit around McDonald's?
Near McDonald's, you can find Desi Bazaar, which offers grocery and home goods shopping, and Desi Bazaar Meat Market.
Are there any nearby salons or wellness services close to McDonald's?
Yes, Jesse's Hair Salon and Orchid Salon offer beauty and hair services nearby. Additionally, Renewed Balance Health & Wellness Center provides chiropractic and acupuncture services.