McDonald's

3.6
989 reviews
Get DirectionsCallWebsite

Business Details

3S010 Route 53, Glen Ellyn, IL
60137, United States
(630) 469-5995
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3S010 Route 53, Glen Ellyn, IL
60137, United States

Hours

Reviews

3.6
989 reviews
5 stars
400
4 stars
199
3 stars
153
2 stars
77
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor management, while others praise friendly and efficient service.

Food Quality

Customers frequently report issues with food quality, including cold or stale items, incorrect orders, and overall dissatisfaction with the freshness of the food.

Cleanliness

While some reviews commend the cleanliness of the dining area and restrooms, others mention unsanitary conditions and overflowing trash cans.

Order Accuracy

Numerous customers experienced problems with order accuracy, including missing items and incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

The speed of service is mixed, with some customers noting quick service while others report long wait times and delays in receiving their orders.
  • PE
    Paul Elson
    Nov 17, 2025
    5.0
    Couldn't order coffee... Might as well close the doors. Update, went back today and coffee was available and made perfectly.
  • KM
    kris mccloy
    Nov 7, 2025
    2.0
    Weirdest experience ever - called to see what color boo buckets, they said 2, get there and would only let me buy one. Ordered a 4 peice happy meal wit a boo bucket, they made me pull up and wait 10 mins. Come out without the bucket - apparently they only put in a 4 peice and small fry as the meal. So weird. Another 10 mins later I got a boo bucket.
  • KK
    Kddaboss
    Oct 17, 2025
    1.0
    Please get a new store manager! That guy is beyond RUDE! This is the worst McDonalds I have ever been to.
  • IS
    Ivan S
    Oct 12, 2025
    5.0
    Good service and manager Fatima was very kind with us!
  • RA
    Rosalia Aquino
    Sep 22, 2025
    1.0
    Usually my go to location BUT after getting treated like a criminal over trying to swap a toy from a neighboring location… the manager here gave me the run around as well as made me contact the other location & have them connect to see if it was all legit… just to swap a toy. An hour later/ toy swapped. Not worth the hassle- I’ll gladly go elsewhere.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 3S010 Route 53, Glen Ellyn?

McDonald's at 3S010 Route 53, Glen Ellyn is open daily from 5:00 AM to 11:00 PM, with slightly earlier opening at 4:30 AM on Fridays, Saturdays, and Sundays.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 4:30 AM to midnight, except on Sundays when it opens at 5:00 AM and closes at midnight.