McDonald's

3.6
998 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3S010 Route 53, Glen Ellyn, IL
60137, United States

Hours

Reviews

3.6
998 reviews
5 stars
405
4 stars
200
3 stars
153
2 stars
77
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or indifferent service from staff, with many mentioning poor communication and lack of attentiveness.

Food Consistency

There were mixed reviews regarding food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness of their meals.

Cleanliness

The cleanliness of the dining area and restrooms received positive feedback, although some reviews noted issues during busy times.

Order Accuracy

Numerous customers experienced issues with incorrect orders or missing items, leading to frustration and dissatisfaction.
  • AA
    Anne
    Dec 8, 2025
    1.0
    This location is terrible at making frappes. This isn’t a one off thing either. I’ve gone to this location on different occasions and each time my frappe wasn’t blended properly and I can’t drink it because it’s ice. Management at this specific location needs to train their employees to stop rushing and blend beverages longer otherwise it’s a waste of money. I won’t be going here anymore.
  • RR
    RobTheEngineer
    Nov 24, 2025
    1.0
    11/24/25 5:50 pm. Weird service in drive thru that I consider rude. Guy who rang me up just swiped my card, handed it back to me and walked away without saying anything. Didn't give me a receipt and didn't tell me to pull forward. Girl at the next window handed me my food without saying anything. I said have a good night and she didn't respond.
  • PE
    Paul Elson
    Nov 17, 2025
    5.0
    Couldn't order coffee... Might as well close the doors. Update, went back today and coffee was available and made perfectly.
  • KM
    kris mccloy
    Nov 7, 2025
    2.0
    Weirdest experience ever - called to see what color boo buckets, they said 2, get there and would only let me buy one. Ordered a 4 peice happy meal wit a boo bucket, they made me pull up and wait 10 mins. Come out without the bucket - apparently they only put in a 4 peice and small fry as the meal. So weird. Another 10 mins later I got a boo bucket.
  • KK
    Kddaboss
    Oct 17, 2025
    1.0
    Please get a new store manager! That guy is beyond RUDE! This is the worst McDonalds I have ever been to.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 3S010 Route 53, Glen Ellyn?

McDonald's at 3S010 Route 53, Glen Ellyn is open daily from 5:00 AM to 11:00 PM, with slightly earlier opening at 4:30 AM on Fridays, Saturdays, and Sundays.

What are the drive-through hours for this McDonald's location?

The drive-through is open daily from 4:30 AM to midnight, except on Sundays when it opens at 5:00 AM and closes at midnight.