McDonald's

3.5
1041 reviews
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Business Details

445 Roosevelt Rd, Glen Ellyn, IL
60137, United States
(630) 858-1114
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
445 Roosevelt Rd, Glen Ellyn, IL
60137, United States

Hours

Reviews

3.5
1,041 reviews
5 stars
374
4 stars
215
3 stars
165
2 stars
82
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Some reviews praised the cleanliness of the location, while others raised concerns about unsanitary conditions.

Staff Attitude

Several customers noted that staff members displayed a lack of care and professionalism, particularly during evening shifts.

Positive Experiences

Despite the negative feedback, some customers highlighted positive experiences with friendly morning staff and good food.
  • MP
    Merchant Processing
    Nov 5, 2025
    1.0
    Waited 20 minutes to get an egg McMuffin. They probably shouldn't stretch the inside person to drive through. Seems like that person is so stretched and they completely ignore the inside customers. Future going to avoid this location as much as I can.
  • MW
    M.J. Wang
    Oct 29, 2025
    1.0
    The service is aweful, I placed an order at this location. They gave me the incorrect food. When I brought this to the attention of the manager on duty, instead of addressing the issue professionally, he outright refused to acknowledge that there was any error with my order.
  • YC
    Yvonne Cicero
    Oct 29, 2025
    1.0
    I waited 10 minutes for someone to just come to the counter inside. Staff was too busy with door dash and to go orders to give good service. I never write bad reviews but the food was cold and the coffee was barely warm, so I felt someone should know.
  • TC
    T H CHOWDARY
    Oct 25, 2025
    1.0
    Staff doesn’t care about the customers waiting to order even though it wasn’t busy. They miss items in order and had to wait for 5 minutes to communicate about it.
  • CB
    Cheryl Brach
    Oct 21, 2025
    3.0
    The morning staff is great. Very friendly and nice workers. However, I'm only giving this location 3 stars because of the guy who takes the drive-thru orders at night. He's always got an attitude towards everyone. It's just McDonald's, dude, it's not that serious.
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 445 W Roosevelt Rd, Glen Ellyn, IL?

McDonald's is open for dining Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 4:30 AM to 11:00 PM, Saturday 24 hours, and Sunday from 4:30 AM to 11:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through is open Monday to Thursday from 4:30 AM to midnight, Friday from 4:30 AM to 4:00 AM the next day, Saturday 24 hours, and Sunday from 4:00 AM to midnight.