McDonald's

3.5
922 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1812 S Randall Rd, Geneva, IL
60134, United States

Hours

Reviews

3.5
922 reviews
5 stars
333
4 stars
205
3 stars
154
2 stars
61
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers advised to double-check their orders before leaving.

Cleanliness

While some praised the cleanliness of the restaurant and play area, others noted dirty tables and unsanitary conditions.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items.

Family Friendly

The play area is appreciated by families, providing a fun environment for children.
  • EM
    Emily Magana
    Nov 1, 2025
    1.0
    Ordered certain items in order to get monopoly pieces. Came without the monopoly pieces, and when I spoke to the manager they dismissed me and did nothing. Said I needed to order the special items they still had if I wanted the monopoly pieces. I ALREADY DID! Thats why I ordered what I ordered! Absolutely ridiculous.
  • MJ
    Mayra Jimenez
    Oct 10, 2025
    1.0
    Extremely unprofessional and rude, would leave a 0 if I could
  • TC
    Theresa Colby
    Sep 21, 2025
    1.0
    Ordered a small black coffee Received and received a medium iced coffee. I politely told the girl at the window that it wasn’t what I ordered. She screamed at me “ Don’t you ever roll your eyes at me!” I was appalled at this unprofessional, intimating semi violent response. Never again. This type of behavior should never be tolerated anywhere. Not to mention that I was overcharged.
  • VR
    Vianney Reyes
    Sep 3, 2025
    4.0
    Good crew is a bit forgetful with orders
  • YF
    Yvette Fernandez
    Aug 15, 2025
    1.0
    When I go through the drive thru the ladies are always rude they always mess up my order even when I get stuff delivered they still have missing items they need to do better

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Geneva, IL?

McDonald's in Geneva, IL operates daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, this McDonald's provides delivery including same-day and no-contact options.