Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
928 reviews
5 stars
337
4 stars
205
3 stars
154
2 stars
61
1 star
171
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted unprofessional and rude behavior from staff, with many customers expressing dissatisfaction with how their concerns were handled.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and being overcharged, leading to frustration and disappointment.
Cleanliness
While some customers noted cleanliness in certain areas, others reported dirty tables and play areas, indicating inconsistency in maintenance.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and quality of items served.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed the family-friendly atmosphere, particularly the play area.
- PCPatricia Du CharmeJan 3, 20265.0It hits the mark for what it is.
- AAArrianJan 1, 20265.0Michelle was a pleasure to order with! She was very friendly and made me feel like a valued customer. Food came quick and with a smile!
- GMGABRIELA MEDINADec 8, 20251.0I buy a coffee and they don’t want to give me a refill, they make me to buy anew one.
- EMEmily MaganaNov 1, 20251.0Ordered certain items in order to get monopoly pieces. Came without the monopoly pieces, and when I spoke to the manager they dismissed me and did nothing. Said I needed to order the special items they still had if I wanted the monopoly pieces. I ALREADY DID! Thats why I ordered what I ordered! Absolutely ridiculous.
- MJMayra JimenezOct 10, 20251.0Extremely unprofessional and rude, would leave a 0 if I could
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Geneva, IL?
McDonald's in Geneva, IL operates daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery services?
Yes, this McDonald's provides delivery including same-day and no-contact options.
Can I use drive-thru service at this McDonald's?
Yes, the drive-thru service is available every day from 5:00 AM to 11:00 PM.
What payment methods are accepted at McDonald's Geneva?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering at this McDonald's?
Yes, you can order via the McDonald's App available on both iOS and Android.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's located in Geneva, IL?
The address is 1812 S Randall Rd, Geneva, IL 60134, USA.
What nearby businesses or services can I visit along with McDonald's?
Nearby, you can find Midwest Gold Buyers for retail services, Vein Clinics of America for medical care, and Five Below for discount shopping.
Are there nearby dining options close to McDonald's in Geneva?
Yes, nearby dining includes Los Cantaritos (Mexican cuisine), Boston Market (fast food chicken), and Nancy's Pizza for pizza.
How can nearby places help me plan my visit to McDonald's in Geneva?
You can easily combine your McDonald's visit with errands like banking at Fifth Third Bank, mailing at The UPS Store, or shopping at Best Buy and Furniture Box nearby.